Signature Place Apartments

Horrible maintenance when it comes to appliances and ac units. My unit has been above 77 degrees for weeks on end and it isn’t even April yet. I have struggled with my unit for almost a year now and maintenance refuses to replace it. To go on top of everything, they only complete maintenance requests during the week so you’re just out of luck on the weekend with any emergencies.

This is without mentioning the constant undercover cop surveillance which is anything but reassuring of who lives... here. Lee mas

Please do not rely on the website pictures or the model you will be shown. The apartments will not be move in ready after you sign your lease. Nor will they be updated as sjown on the website or in the model. I moved from a luxury apartment but only because of my back. I can no longer do stairs, so I moved here thinking the apartments would be really nice. At first, I was given an apartment with seven stairs leading up to the apartment. I waited another couple of months to get into another... apartment. When I went to sign the lease, they had upgraded me to a more expensive apartment without my knowledge. I had to sign the lease because I had nowhere to go. There were 23 plus items on the walk through that I found unacceptable before I moved in. Most have been corrected or a bandaid put on the problem. The property manager refused to change out the towel bar and toilet paper holder and would not allow maintenance to put a frame around the rusty mirror. There are huge cracks and large pieces of concrete missing from the sidewalks. worst of all are the bugs in the apartment. So disappointing! Lee mas

DO NOT rent at Signature Place Apartments in Overland Park!!! I received a move out statement from the apartment which stated that my husband and I needed to pay $1100 to replace the carpet in our apartment due to "large amounts of pet urine." After calling Signature Place and the carpet cleaning company who evaluated the carpet (EverReady Services Carpet Cleaning) we have gotten no where. The apartment and the cleaning company have no pictures/proof of the supposed urine all over the carpet,... refused to let us have someone come in for a 2nd opinion, and had already replaced the carpet but yet are still making us pay for it. I have repeatedly been told I am lying and they are assuming that just because we had a dog in the apartment that he must've peed everywhere....dogs who are potty trained don't do that. My husband and I are pretty frustrated as we had no big issues with the apartment until they changed management. We paid our rent on time, picked up after our dog outside, and kept to ourselves. This has left us with a very sour taste in our mouths. Seems like if you have a pet they’re going to replace the carpet no matter what and then charge you for it. Lee mas

LOOK CLOSELY AT PROPERTY BEFORE YOU LEASE.
Pool issues every year. Same story the "pump" doesn't work. This has happened with all the different owners of this property. How about getting a reliable pool company to fix this issue and quit have maintenance put a "band aid" on it.
Seems funny all the other properties in this vicinity have reliable pools and open up, but not this property.
Water issues inside apartments when it rains. Gutters need replaced. High turnover of maintenance and... office staff. You never know who you will be talking to when you call. They all hide in their office and it is like pulling teeth to even know who management is from year to year. Lee mas

Lots of issues!!Just remember there are openings for a reason!!!! The leasing sign from the highway is permanent! Always an opening! Pool season is coming … just wait!!! It will be closed several times. Chemicals will be off in one at least one of the pools, ( city of OP will be out to inspect often and they always fail the inspections!)paint will be peeling, flooding around the ground will have worms in it that will flow right into the pool , mallard ducks will have pooped in it, sand in pool... cause of faulty equipment, gates will allow anyone that doesn’t live there to come in( yep there will be people will criminal history!! This apartment community is well known to be the pool where anyone can get in! . The management will lie to cover up all the issues! Office staff is lazy and scared to ask for proof of residency. Spa / hot tub as advertised hasn’t worked in years! Grills are constantly out of propane and disgustingly dirty! Very fake office staff and the way they allow their maintenance to dress should tell you something as well! Also, you will never know who is who cause they are always quitting and they shuffle them around. I can guarantee your maintenance issue will never be fixed right the first time! Summer is coming and wait till the AC problems start! They are old!!!Gutters are in shambles, lots of root rot, and I could go on and on!This is just a small indication of all the neglect! Lee mas