5/7/24
They don’t care
Negative star review! I was emailing back and forth about getting an apartment. Emails were not professional. One sentences and rude. They keep asking when am I wanting to move in. Told them 3 times. Once they got my $50, they stopped emailing me. I then told them I want to withdrawal and still no reply. No sorry, what can we do, or anything.
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en Water's Edge respondió a esta revisión
We sincerely apologize for any frustration or inconvenience you may have experienced during your application process. We strive to maintain clear communication with all our applicants and value your interest in our property. We truly regret that you... chose to cancel and go elsewhere. Regarding the application fee, as stated on our website, this fee is non-refundable and covers the cost associated with processing applications, including background checks and administrative work. We understand this may be disappointing, but we apply this policy consistently to all applicants to ensure fairness. Again, we apologize for any misunderstanding and appreciate your feedback. It helps us improve our services and communication for future applicants. If you have any further concerns or need additional information, please don't hesitate to contact us. We're here to help: info@watersedgewichita.com or (316)265-9471.