14/4/21
Building AC does not work
I have lived at Madison place for a year now and the AC has never worked despite multiple maintenance visits. I’ve been told it’s a problem with the building. In the summer it’s impossible to get my room under 75 degrees
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Administrador de la propiedad en Madison Place respondió a esta revisión
Thank you for taking a moment to share this feedback with us. We're deeply sorry to hear that your first winter living in Madison Place was less than satisfactory. We understand your frustrations regarding the HVAC system within our building. We'd... like to note that utilities may be higher in the winter and very low in the summer due to the building construction and mechanical systems but will average out throughout the year. This is certainly one of the most challenging aspects of being a new building, for which we truly apologize. Please know that our team is on standby to answer any questions you might have about your utility bills, please give us a call at (859) 577-8440 or email us at mpl@villagegreen.com. Sincerely, the Madison Place Team