2/5/23
STAY AWAY AT ALL COSTS!
This apartment is a pathetic excuse for a “luxury apartment.” The newly renovated units looked good initially, but after looking for more than 2 seconds, the quality of the renovations was very poor. There were major gaps between the counter tops and cabinets and very noticeable curves in the wall and trim, to name a few defects. Not to mention the fact that the entire apartment was still covered in sawdust when I moved in and personal items were still left from the construction crew.
This... apartment also fails to provide the basics that are expected from any property. The hot water frequently went out, especially during the winter. But that’s nothing compared to the A/C issues. It regularly breaks at least 2-3 times per month. Most times it was for a day or two, but several times it was to the tune of multiple weeks during the summer. It was made even more unbearable by the fact that the apartments have no ceiling fans and the windows are sealed shut. Summer 2022 the A/C went out for 6 days and my apartment reached a high of 95° during that time. They gave us a discount off our rent the next month, but not enough to cover hotels for every night the building was uninhabitable, and some people may not have had money at the time to stay elsewhere since the discount came later. Then every other time the A/C went out, they claimed it was “unexpected maintenance” or “unforeseen circumstances.” It’s not unexpected when it happens that often.
Clearly the management company doesn’t want to pay for quality permanent repairs and would rather have their residents suffer. They also refused to offer any discount because “it wasn’t as hot as last summer.” This is completely unacceptable treatment of residents who pay for a comfortable place to live. When I moved out, the A/C was broken yet again. It was unbearable in my unit for 2 weeks and they still refused any compensation, other than offering ice cream to residents one day. The management company, Amp Residential obviously cares only about profits and not about providing a comfortable place for people to live. In addition to all of this, the area also has frequent major crime and other residents constantly smoke in their apartments with heavy fumes making their way into other units.
All of the issues are clearly from the management company’s lack of concern for their residents. I spent 14 months here, and I would never recommend this apartment or any of Amp Residential’s properties to anyone.
Reseña de Apartments.com
9 personas encontraron esto útil