Heritage Green Apartments

If you want rent free tenants such as bed bugs, roaches, or even rats, by all means spend your money here. I had the worst experience ever from these people especially the "manager" they didn't care about much of anything they moved into a dirty apartment. I havent got to move in all the way and mattress had big bed bug on it.... they call pest control he tells me "im going to lie they called me over to make sure you didnt bring them with you." He goes looking sround and stated "there is no way... you brought these in because your belongings aren't showing any signs of bed bugs." He also says, "i know for a fact it came from the complex. There is at least one apartment in every building in this complex that has bed bugs." The fridge was disgusting, cleaned it out and more itty bitty bugs kept appearing. Opened up the cabinets roaches scattering. I didn't have LG&E for 3 days when I first moved in. Which was a Friday , they say to have it cut on before you move in but if I'm moving on a Friday from one place to another am I supposed to be in the dark? And since when doesn't the apartment complex doesn't already have the utilities on before the tenant moves in? Brought it to their attention and all they did was place blame and tried to say I didn't pay the bill.... what bill I just moved in!! So of course I had to call LG&E myself to figure out what was going on and it turned out they definitely dropped the ball. I've done everything I could to make the best of my bad situation but it just kept getting worse. Police was constantly in the apartment complex.it just doesn't feel safe. Now I'm unable to rent because i had to go through eviction process. I didnt get evicted but i did leave before the 7 days. it shows that I owe them over $19,000 Lee mas

I have been here for over 4 years and I have seen so many changes for the good. I see some of the complaints and I have to question if they are for real. There are some people around here that don't keep their apartment areas clean and then expect the workers to clean up behind them, which they do but that is not right. In the 4 years I have lived here, yes they raise the rent BUT let me say it is minimal compared to other places and they usually give you a deal if you renew early. I am very... happy with my apartment, my rent and all the staff! Thank you to the Owners, Ms. Glenda and Ms. Sasha for keeping things on the up and up around here! Looking forward to a few more years at Heritage Green! Lee mas

My wife wrote a review so here I am. I couldn't say enough good things about the leasing office staff. Kelli, Glenda, and Sasha have went above and beyond any expectations set. Maintenance is just a friendly and time efficient. It's a breath of fresh air being somewhere you feel valued compared to past experiences. Would give 10 stars if I could.

I've been here a few months and I just want to say Kelly, Sasha, and Glenda are amazing. I fell on some hardships and they sprung into action to help me. A lot of people write about bad experiences but I've lived several different places and the experience here is much more personal. They not only make you feel like you're home, but they make you feel like family.

I did my application May 16th and my inspection is tomorrow at 10:30am and I get my keys as well tomorrow. They move very fast! And the customer service is so awesome! Everyone who works there is so sweet and nice. I can’t wait to move tomorrow I’m super excited.