5/10/22
Choose any other apartment
If you’re reading this, STAY FAR AWAY from these apartments. They have the worst management. I had initially signed a lease, and when I called prior to move in— they provided wrong information. Subsequently, based on the wrong information, they hiked the price of the apartment exponentially due to very vague reasons, quoting that this was the current market price (though the lease I signed was 2 months prior). After I chose to go with another housing option due to their not honoring the terms of... the lease, they did not refund even the move-in feee (which they initially told me was refundable). The two women working in the office are not at all knowledgeable, and I had to call 10+ times to get one single answer.
TL;DR: worst, unethical, management and dismal responsiveness. Choose any other apartment for your sanity.
Reseña de Apartments.com
14 personas encontraron esto útil
Administrador de la propiedad en Magnolia Trace Apartments respondió a esta revisión
Hi, we are disappointed to hear that you have not had a more positive experience with us at Magnolia Trace Apartments. We are able to honor quotes for the initial requested move-in date. Holding the apartments beyond that date require updated quotes.... We have welcomed your feedback as an opportunity to improve and we're disappointed that we missed the mark with you. Thank you for your review.