6/9/24
horrible
I lived here for a year in a 3 bed, 3 bath furnished apartment. Honestly, I regret not spending more on rent to find a better place. My friend and I moved in with someone we didn't know, and the apartment was disgusting when we got there. They told us they couldn’t clean because one of our roommates was already living there, which I guess makes sense.
Fast forward to the end of our lease, one roommate moved out about 1.5 weeks early, and while my friend and I were still living there, maintenance... came in and started charging us for things like cleaning the stove—stuff we hadn’t even done yet. They said inspections wouldn’t happen until everyone had moved out. It was filthy when we arrived, and they did nothing about it, but suddenly they’re charging us for cleaning before we even leave?
We disputed the charges, and they said it would take 3-5 days to process. By day 8, I called the front desk and spoke with Liz (who was super nice, shoutout to her) and found out that Ethan, the assistant manager, was behind and wouldn’t get to it for another week or two. Here’s the thing: you get sent to collections 30 days after the charges are posted. They posted them as soon as my roommate moved out, meaning days were already ticking away. It’s like they drag out the dispute process so you’ll just pay up to avoid collections. My attorney would cost more than the fees, so it’s not even worth fighting.
Ethan’s communication and time management were awful. Plus, when I moved in, my nightstand was left outside on the patio with sun and water damage, the patio door was so messed up you had to use all your strength to open it, and the baseboards even had holes in them. My car got broken into (not their fault, but still), and a random guy knocked on my window at 4 am once. The shower was gross and stained, and no amount of cleaning could fix it.
Overall, I would not recommend living here. Between the poor maintenance, questionable charges, and lack of communication, it's just not worth the hassle or stress. You can definitely find better elsewhere.
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