Park 151 Apartamentos

Worst management. There has been an ongoing issue with cigarette smoke in the apartment complex for 5 MONTHS. Management has not remedied this situation despite daily complaints, a demand letter from an attorney, and pleas that this is causing health issues. The only option I am being offered is a lease transfer (this is after 5 months of constant communication about the option) which places the burden of finding a replacement entirely on me. Management truly does not care about you

they only communicate when it benefits them but there are so many ongoing issues that aren't being addressed. For example, the elevators have been down for over 2 months with 0 update and no timeline for when they'll be fixed.

At first glance, apartment is really nice. Everything is new, common spaces are spacious and well decorated, location is pretty great. However, we’ve only been here for 2 months and here are all the issues we’ve encountered:

- All tenants have to buy into the building wifi, which is a ridiculous $99/month. The wifi was down the first few days we moved in and as more people are moving into the building, I’ve found that I can no longer hold video calls for work without the network constantly... cutting in and out.
- Walls are thin enough where we can hear dogs barking from the apartments on the other side of the hall and people walking/running or talking in front of our door.
- Package room is a mess. There’s no organization system and you just have to dig around for your package and hope you find it.
- Front desk staff can be pretty unfriendly, even outright rude. Not expected in a luxury building.
- Maintenance has access to all rooms and will enter at their own convenience (happened twice for us, both times when no one was home).

There is no place to provide feedback on the above. I feel like we were trapped into a 14 month lease and have to accept all the issues that come with this apartment with no expectation of improvement. Lee mas

The people are so kind and informative and the place just looks amazing.