Portside at East Pier Apartamentos

Signed an 18 month lease, at the end of the lease they wanted to raise rent 20% then docked 50% of the deposit for a magical refrigerator repair. Good luck to anyone suckered into Portside.

The location of this complex and proximity to the T can't be beat. The amenities are decent, and walkability is excellent. However, this will come at a cost - your sanity. The walls and ceilings are so thin, these are some of the things I can hear through them on a daily basis: footsteps, cell phone vibrations, entire conversations, dogs freaking out and barking 24/7 and to make it all worse, I can actually hear my neighbors upstairs peeing if i'm in the bathroom at the same time (I wish I was... kidding).
The apartments in the Meridian collection over the surface parking lot are constantly subject to noise reverberating. This has become egregious since the tall ship bar opened, and basically feels like living next to a concert venue. Not to mention, the building now feels like a college dorm with people constantly screaming, partying, and generally being super loud on their baclonies - and you'll hear every word of it whether you want to or not.

While my experience with maintenance has been good, they drive around in something that sounds like a lawnmower (often times before 7 am, multiple days a week) through that parking lot and loudly drag dumpsters. I understand some of this can't be avoided, but again, just be prepared to be on everyone else's schedule but your own if you ever want to get sleep living in this section of the building.

The main concierge staff is super nice, building management is hit or miss, with some being absolutely horrendous to deal with and very few being pleasant. Save yourself the exorbitant rent and move to a smaller building. Lee mas

DO NOT rent from Portside at East Pier, I was treated horribly. I had an apartment chosen, but lost my job due to COVID. They did not give me my security deposit of $1000 back, even though most buildings are doing so in these cases(my Real Estate agent confirmed this). The Director of Operations was extremely unpleasant to work with during this difficult time, and the leasing office was extremely unresponsive to my agent. When I'm reemployed, I will NOT be renting here. I completely understand... why so many of their apartments are vacant. Lee mas

Awesome place to live, hate to be leaving. The amenities are unmatched by anything else around town. The staff are as friendly, responsive and incredibly helpful now as they were when we first moved in. The buildings and grounds are kept in excellent condition all year round. It is an extremely pet friendly community, when our dog ran away it felt like the entire building was out looking for him. It also has an indoor and outdoor pet run area with a dog wash and grooming station. The... neighborhood has a lot to offer especially if you are looking for good food. They have also done a great job with the development of the harbor walk area and are expanding Piers Park.

Overall great experience, great staff, great neighbors, a block away from the T and the best view of the Boston skyline that you can get. Most importantly it is very reasonably priced by Boston standards. I will definitely miss this place. Lee mas

It looks nice, but there are numerous reasons to look elsewhere: rude management; lost packages; and an extreme amount of noise coming from the unit above are just three of those reasons. So disappointed with this apartment.

Moved in in May, have become even more disappointed as time has passed. The keys are electric and recently decided myself and my roommate don’t live here; we were locked out, after work, without a way to fix it until the leasing office opened and we found a “convenient”... time to go have our keys reset. Also, the shaking and noise experienced on our porch from the people upstairs is so intense it has made more than 1 guest not want to sit outside because they’re uncomfortable being on the porch with it shaking. They also took it upon themselves to put a sticker on my car that now won’t come off. Like I said, not worth it. Lee mas