17/4/24
overpriced
pros: convenient location to shops, spacious (but not efficient use of space)
cons: new building but a plethora of electrical issues, plumbing issues. hard to get follow up from property manager even for emergencies.
thin walls-can hear people even down the hallway and both upstairs and downstairs.
overpriced considering no community amenities
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en Taj Estates of Franklin respondió a esta revisión
Dear Resident,
Thank you for taking the time to share your feedback regarding your experience at Taj Estates Franklin. We truly value your insights as they provide us with valuable information to improve our services and facilities.
We are... delighted to hear that you find our property's location convenient and that you appreciate the spaciousness of our units. However, we sincerely apologize for the challenges you have encountered during your residency, as providing a comfortable and hassle-free living experience is of utmost importance to us.
Your feedback has been shared with the Taj Team to implement necessary improvements in communication and responsiveness, particularly in emergency situations. We do recommend utilizing the emergency maintenance number provided at move-in order to alert the maintenance team during the weekends or after hours.
Regarding the sound insulation, we understand the importance of privacy and tranquility within the community. We will explore possible solutions to mitigate noise disturbances and enhance the overall living experience for our residents.
In terms of pricing and amenities, we continuously evaluate our offerings to ensure they align with market standards and provide value to our residents. While we may not have extensive community amenities, we strive to create a comfortable and enjoyable living environment through attentive service and well-maintained facilities.
Your feedback serves as a valuable resource for us to identify areas for improvement, and we appreciate your patience and understanding as we work to address these issues. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to contact our management team directly.
Thank you once again for sharing your feedback, and we hope to have the opportunity to exceed your expectations in the future.