Altitude Apartments

My application was rejected without a clear explanation. I was only told that the minimum property requirements were not met, with no specific details provided, despite no clear negative factors listed. Communication was unclear and important information was not properly explained. I recommend future applicants get everything in writing and ask very detailed questions upfront.

The buildings are infested with mice, and the management is severely lacking. I waited over five weeks for maintenance requests to be addressed. The security gates were nonfunctional for eight out of the twelve months I lived there, and the fob system was down for more than five months during that time. They ignore requests about mice, and the elevators are perpetually problematic—one elevator was out of service for three months. Once you sign a lease, they disregard you and become rude. Please... avoid this place at all costs! The only respectful staff are in the mailing room, others - assholes. Lee mas

Left the place in 6 months. Place is riddled with mice and cockroaches. Amenities are a joke as almost all of them are non-functional or available for specific time slots. Horrible management who only care about filling the apartments. They haven't even returned my deposit amount even after 60 days. You would be better off elsewhere even if it means paying a little extra.

This is an informational review for future residents. It's crucial to ensure clear communication with the leasing agent.

My wife and I recently visited an altitude apartment where one of the leasing agents showed us around. We found one apartment particularly appealing and decided to book it online. Following the leasing agent's advice, we were informed that if we chose not to move in, our holding deposit would be refunded to our account. We have confirmed with him multiple times, since those... are verbal conversation, we have lost the holding deposit money. It was only later that we learned about the 72-hour window for canceling and receiving the holding deposit back. Unfortunately, the leasing agent failed to clarify or inform us about this timeframe. Lee mas

Yes, all the reviews of mice/roaches are true. The response from management about sending pest control out twice is a week is just a PR statement. Instead of doing the job properly and fumigating all the apartments to get rid of them, they only go to the apartment requesting it. Which doesn’t help at all! The roaches/mice will just come on over from other apartments and the one time I saw them go around to the apartments they just took the person’s word that they didn’t have anything and just... kept going. The issue has not been resolved and will never be resolved because of the half measures they do. It’s disgusting the mount of mice I’ve caught and the rat droppings in my closet. Lee mas