28/2/25
Verified Renter
This has been one of the worst apartment complexes. I’ve lived in. The lease and staff changes every 6-8 months they’re unprofessional and lack proper communication for updating a residence on important issues. They have lost multiple works and I’m glad I keep an email trail to share the lost paperwork and have to be my own advocate because the lease and staff is not here with the residence. I’m not sure if it’s part of the Gray star training module to have your leasing team be rude and asked... you to residence, but I think that should change. I’m not paying rent to be surrounded by nasty and rude staff when I come back from work to home. There needs to be a change. ASAP before it gets rocky.
Reseña de Apartments.com
Administrador de la propiedad en The Highline respondió a esta revisión
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and if you would like to identify yourself one of us will get in touch directly to see what we can do to make it right.