17/12/24
Noise Complaint
So I have been here over a year now. For the first several months there were no noise complaint. Now for the past 4 months, I have been having sleepless night along side with my neighbors. The shopping center across the street keeps making noise in the wee hours nearly everyday. Its keeping us awake. The front office said they can't do anything about it which is very unfortunate. I have resulted to researching the companies contact info that have trash getting pick up between 2am to 5am, with... no regards to people who live there. The fact that residence have to contact them and not the front office is the disappointing part. Hopefully the front office see this message and actually do something and report what they did so we residents can see it and know that they are actually working for the residents.
Reseña de Apartments.com
Administrador de la propiedad en Woodvale Apartments respondió a esta revisión
Thank you for bringing your concern to our attention. We understand how early morning trash pickup can be disruptive, and we apologize for any inconvenience this may have caused.
Unfortunately, the timing of the trash collection is managed by the... shopping center, and we do not have direct control over their schedule. However, we do recognize the importance of maintaining a peaceful environment for our community, and we will pass along your feedback to the appropriate individual.
If you continue to experience issues with the timing, we recommend calling Montgomery County directly at 311, as they may be able to provide additional solutions or accommodations.
We appreciate your understanding and patience. Should you have any other concerns or need further assistance, please do not hesitate to contact us.-The Woodvale Apartments Team