Green Hill Apartments

I have been living in this apartment for 5 years now and every time dropping a check for the rent on the month end is a pain that cannot be expressed. No exceptions are given even of the month end falls on a long weekend. I don't understand during this digital era who would not setup an online portal for residents to utilize for rent payments and raising a maintenance request.

There are bad things about this place but I want to start with the good one: They have bigger apartments, and that’s about it. This was the only reason I chose this place. I am living here for almost 4 years and I am not happy.
The HVAC is really really old. Every starting summer months when I switch on the AC, it will not work and I have to call them to fix it. The people who come to fix will not be able to fix it at once they would have to order parts and have to visit like 4-5 times, same... with the Heater. My electricity bills go over $200 for my one bedroom apartment every summer due to this AC.
There are only two washer and dryer in my building and since I moved it at least one washer and dryer is broken and they took 2 years to replace the washer even after reminding them multiple times. The dryer is still broken.
The staff is very very rude. That’s the worst part. I needed a 2 bedroom apartment so this time I renewed my lease only for 6 months and this month I bought a new condo so I asked the leasing office what is the procedure. They told me I have to pay a month’s rent as lease breakage fee even if I give one month notice to move out. I was just casually asking multiple questions like since I would have only one month left in my lease, one month’s rent doesn’t make sense and what about prorated rent and all that stuff. The staff started raising her voice on me and yelled “ I don’t want to argue with you” . When I said why are raising your voice do you hear me yelling? She hung up. This was really rude. I feel like if they are doing some kindness on us by letting us lease here. And this is not the first time I have faced this. They cannot talk pleasantly. They are always rude.

I hope management can do something about it. Lee mas

I've lived here for about 3 years, split between a 2 bd and a 1 bd apartment.

The good:
- The location. It's centrally located between Ann Arbor and Detroit, and it's close to 275 & 96. Meijer, Kroger, and Trader Joes are all nearby, which is nice.
- The side walls of the apartments are thick, and you generally can't hear the neighbors on either side of you.

The bad:
- Ceiling has absolutely no noise insulation whatsoever. Unless you live on the top floor, you will hear everything your... upstairs neighbor does
- Appliances can be very old. My furnace has to be older than me, and I'm in my 30s. In one apartment we had a small gas leak, and in the other apartment my AC went out once, and the pilot light went out multiple times.
- Building is old. Insulation is subpar. You can especially tell if you're on the western side of a building in the summer, and you can feel the room heat up as the sun starts setting. The closet door in my bedroom won't shut as either the door warped, or the building has settled.
- Management is subpar. I paid rent one day late, and despite the fact that I hadn't paid rent late before then, they still charged me a $50 late fee. I refused to pay because it was ridiculous, and then a month later I got hit with an eviction notice.
- Removed the month to month option. This was one of the reasons why I moved here, since it's always nice to have that option if you experience a sudden job loss or something like that. Sure, you had to pay $100 more a month, but I'm willing to accept that as a tradeoff. It seems they got rid of it and now have 3 month minimum. Lee mas

Went and toured these apartments, and my boyfriend and I were given the keys to the apartment and a map and sent to an apartment to look at it. After returning to the leasing office we weren’t asked too much and everything we said about the apartment was brushed off. Seemed like the leasing office knew if we didn’t want an apartment there someone else would. We were told that if we didn’t have any questions about the apartment she could show us the door. I just felt like overall they weren’t... welcoming. I don’t feel like it was worth my drive. Lee mas

I have lived in Green Hill apartments for about 2 years now. Maintenance is always slow, including emergency maintenance. We had no hot water since yesterday afternoon and after several calls, we are told that it will be fixed tomorrow morning with no ETA. No hot water in this weather is terrible and maintenance people didn't care much. We are expected to drop rent checks by the 3rd of each month and once I dropped it on the 4th due to it being a weekend (3rd was a Saturday). I was sent a notice... with late fees. I called corporate office and they made it a big deal, blah, blah. so, what its a weekend? I have lived in places where they accept rents until 5th of every month. Leasing office people aren't very friendly either. Very old & run down apartment buildings, ceiling creeks. Overall, this place is not renter friendly and I wouldn't recommend Lee mas