Sage Terrace Apartamentos

I’ve lived here for 2 and a half years and nothing in my apartment was fixed in a timely fashion for how much rent they were asking for. When my apartment started flooding do to their horrible plumbing system I got infested with roaches because of it now I’m facing eviction because apparently it’s my fault. Our entire building went an entire week without water and I’ve went a whole year without a mailbox door. If you want your privacy disrupted and to waste your hard earned money be my guest but... if you value your peace and don’t play about your coins take heed !!!! Lee mas

Wouldn’t recommend this place to anyone.
There were no locks on the building doors while I stayed there and my room smelled like cigarettes when I moved in. Carpets had cigarette burns and the bathroom tile was moldy and bugs were coming in the bathroom window.
The leasing staff are snakes. I stayed in town for work and I told them before I signed the lease that I may need to vacate my lease early (don’t offer flexible lease lengths) and they said they would be happy to work with me on it. Fast... forward to when I need to vacate the lease. I was told that my unit was being re-rented and that I needed to make 1 FINAL payment and I would be clear. After paying the last months rent, the leasing staff then proceeded to email me and ask for an additional $200 to cover the 7 days that it took them to finalize the lease with the new tenant. When I brought it up, they denied the conversation and insisted that I am responsible for paying for this.
Don’t move here. There are plenty of other good places close by. Lee mas

This apartment complex highlights its "upgrades" as a way to increase rent. This meant that residents received new carpet and new appliances. Two months into my staying here my "new" dishwasher stops working. It took their maintenance four months to "fix" it. Oh and when they did fix it the only actual repair to it they made was the fact that it no longer leaks but the water doesnt drain so its useless. My kitchen sink has leaked since I got heee, I tell them my sink is leaking he tells me he'll... be back to fix it never shows up. My tub leaked for a month straight and not just a drip I mean like rushing water. They didn't come fix it until the neighbors beneath me complained that their bathroom had practically flooded. Flashback to six weeks ago, i find a bed bug in my bed. I didn't even call the apartment because they never answer, i called Rose directly. They then notified me that I needed to contact my apartment. The next Monday I call them, i speak with Miguel who notifies me that other apartments are having an issue and that Rose will be by to treat. Two weeks later still no treatment. I call again, they finally get rose out here to treat which there is still no evidence of, another week goes by another treatment. During which time my kids and I are sleeping in the living room on the floor. I called the health department and scheduled for them to come out because at this point it wasnt just the bed bugs but now I'm seeing roaches too, which again both Nick and Miguel explained were "common" in the units. Common, yes that is the word they used. Now here we are today, December 26th, the day after Christmas and i still have bed bugs. I call today and express to Nick and Miguel the concern and that I'm not paying them a dime for December until the issue is resolved. Their solution.... I come upstairs into my apartment and all of my things are packed up. Nick, the manager has instructed maintenance to pack up and toss out my belongings evicting me. Im just glad I covered my bases with calling the health department and documenting phone calls and actually having my money set aside in a seperate account because once I called the lawyer all I had to do was wait. I took pictures and videos because the apartment even tried to say that they didn't see anything moving, even tried to say it was my "living condition". Lee mas

I've lived here for two years. I like the apartment itself well enough. There is a nice little shared yard area. Management seems to change a lot though. It was a much nicer place to live two years ago. Now the neighbors are awful though. Garbage is left everywhere, screaming children in the yard all day long, blasting music all night. I'd stay if they weren't raising the rent, but it just doesn't feel worth it anymore.

I've lived here now for about 4 years and I'm absolutely fed up with the management and tenants they keep moving into these terribly outdated apartments.

When I first moved in, the complex was fairly quiet and the price was great for the location.

However, over the past few years management has changed at least 3 times and nothing seems to change. They continue to allow less than respectable people to move in and further trash the buildings and surrounding property. I can't remember the last... time I walked in or out of my building without somebody else's trash laying in the hallway. Parking lots are the same. It seems like every time I go to my vehicle I have to remove somebody's trash from my parking space (assuming somebody hasn't taken my space from me)

There is a very obvious drug problem here with certain vehicles making daily, 15 minute stops in the parking lot with their music as loud as possible. The tenants are impolite and most refuse to even acknowledge your existence when you attempt to smile and say hello. If they are kind enough to say hello, they're going to ask you for "favors" A gentleman in my building has a bad habit of asking to use my cellphone every time I come into the building. It's very irritating. Especially since it seems as though he's often the one to go "talk" to the unknown people in their illegally parked vehicles.

In addition to the awful upkeep up the place and poor tenants, the management seems to have very low priority in fixing anything at all. Several maintenance requests of mine have been seemingly ignored altogether... things as simple as replacing light bulbs in the hallway.

As other users have stated, the "secure" doors are not secure at all. They promise each year that they'll be fixed.... They won't be. I could go on for hours about the problems I've had here.

This will absolutely be my last year here. I've tried to be as patient as possible, but I'm just fed up. Sadly, I've seen some of their best tenants move out as more and more trash is moved in. Shame on you, Group Five, for allowing this kind of thing to happen to an otherwise great property. Lee mas