Chalet Villa Lakefront Community Apartamentos

Chalet Villa has not been maintaining the water softener salt in the apartments. The water softener salt tanks for seven buildings are currently empty as of 12/6/2024, despite them knowing for sure they are empty now for at least several weeks, and may have been empty in some buildings going back to July of 2024. The hot water heater/tank in a building had to be replaced and they started work on it the day after Thanksgiving (even though it had been making some noises for a month) knowing... tenants wouldn’t have hot water all weekend if it couldn’t be finished on that Friday. And the dryer in one unit has to be unplugged and then plugged back in to get it to work for a year now, but that’s only because some of the tenants have figured out how to get it to work and the rest go to the laundromat! This place has really gone to seed!!! Lee mas

I've been staying here for over a year. its very quiet I have friendly neighbors. And above all amazing office staff!

I moved in to a "refurbished" apartment in June. I was pleased with the location, new appliances, counter tops and carpeting. I submitted the list of needed items to be addressed. First month I was fighting an ant infestation. Screen door was damaged and it took 3 months to replace, just in time for winter! Missing shelves in kitchen cabinets have never been received. Windows in bedroom and living room leak and during recent cold wave, apartment was 58 degrees. Gas bill is atrocious! A/C and... furnace need replacement. Had water leaking from toilet in 2nd floor unit leaking into my unit. Leak fixed but ceiling has not been repaired. Talking with neighbors I found that they also have issues that go ignored by management. This complex needs an overhaul! Maintenance man is swamped and needs help badly. No security cameras, intercoms are inoperative and exterior hallway doors unlocked. Lee mas

Old buildings, cracks in the ceiling, uneven floors. No washer and dryer in the units. When you need maintenance they never show up. And the rent just keeps climbing. Spend a little extra and find some place else.