25/4/23
Rent Elsewhere
There are only a handful of good things about this complex and the management company. The apartments are a nice size, they have secured entry (when the doors to the building are actually closed and locked) and the option to pay rent online is available. Outside of those few small things this place SUCKS! Then entire time of my residency the rent increased every year with no updates to my unit and when I requested a new dishwasher or even a ceiling fan I was advised I would need to move to a... "moderm unit" which was another increase in the rent. They even increased the rent during the pandemic with no regard to the strain and stress from the world on the resident. My neighbor even slipped and fell during the winter months due to the delayed actions of the maintenance staff. When I inquired about the snow removal policy the response was "we wait until the snow stops before we clear anything" meaning it if snowed for 2/3 days then the snow wouldn't be removed and when it finally does get cleared there was always a ton of ice underneath that the resident ls are responsible for throwing out from bucket that's left at the front door of the building. The staff in the office are ABSOLUTELY HORRIBLE, they all lack professionalism and common courtesy respect when dealing with the residents. Once you sign on the dotted line the "act" ends and the "helpful staff" dissappear. I have even gone as far as contacting the corporate office Lautec and have been contacting them weekly about receiving correspondence back which never happens. Bottom line don't rent here unless it's your absolute last option!!
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