Sumter Green Apartments

Where to begin. The management/maintenance staff respond to requests for items needing to be fixed fairly quickly. If you are renting anything other than a top floor unit you WILL have sound issues. I lived at Sumter Green almost 2 years and have had multiple residents move in and out above me. The units had sound issues when I first moved in, but when they upgraded the apartment above me with all vinyl wood floors and removed all carpet it got much worse. You can hear EVERY footstep. You can... even hear a cat running around all across the ceiling. Every single thing the person above you does you WILL hear. The sound proofing is so bad you can actually make out what people are saying above you. The apartment's finishes were decent... but the complete lack of peace and quiet totally ruined my time here. I had to have fans and an air purifier running at night to try to drown out the noise so I could sleep. Unless you are renting a top floor apartment.. I highly suggest to avoid this place. There are better options out there for the rent they are charging. I have rented from over 7 different apartment complexes over the years and this has by far been the LOUDEST I've ever had.

Secondary issue.. There have been multiple sketchy situations at the building including cops being called over to intervene. There are always random vehicles pulling up in the middle of the night with loud bass parked out front for periods of time. Not sure what that's been about. They don't allow burning CANDLES! This was a "fix" to combat the constant smell of weed in the hallways. Fun fact... it still smells like weed in the hallways. Lee mas

When we first moved in, there were maggots coming in through the vents from another unit. The walls and ceilings are super thin. You can hear everything. A couple moved in above us with their husky and they would pound & stomp all the time, jump and play with their dog between the hours of 6am-midnight every single day. The husky would sit on their balcony most days and bark at everyone that walked by, which was on the parking lot side of the building. We complained to management 3 times and... confronted the couple twice and the only thing management did about it was tell us to document it and offered a mediation as if that would really change anything. There’s a lot of car break-ins if you’re not parked in a garage - which costs $60. When you get a garage neighbor, your garage key will start malfunctioning and management doesn’t communicate anything to you. When that happened to us, the garage wouldn’t open at all. Luckily, we were just getting home rather than trying to leave when it happened otherwise our car would’ve been stuck inside of the garage all weekend and there would be nothing we could do about it until maintenance finally comes and opens it on their own time. We witnessed a hit & run one night by a drunk driver when there was a car parked in the street. There’s always police sirens, power outages, and internet outages. The hallways are always dirty and always stink. The paint on the bathroom walls peel every time we showered because there isn’t enough ventilation, even with the door opened. Management will renovate units for 2 months straight without any warning and that made it hard to work from home when it was constantly noisy. Packages are always stolen. There’s a smoke-free policy but everyone smokes in there anyways. I had to always cover my face when I walked through the hallways due to my lung condition. Management doesn’t care about its residents. There’s no professionalism or communication from them and no one is ever available at the office. This place is over-priced and they continue to raise rent and separate utilities. They’ll always find a reason to take the security deposit even when the apartment is move-in ready. You can find way better quality for the amount they charge in rent and utilities which, by the way, includes internet that isn’t optional. Lee mas

The worst APT complex ever. Onsite management just wants your money. The laundry room smells. The whole place is super dirty. Staff dont do much to improve the quality of this place. They just rip you off, please be careful.

BAD PLACE TO RENT!!!! READ CAREFULLY!!!! The administration on the building is pretty bad you can request something from them and they will never get back to you.. we asked for information about the extra storage that they had assigned in the basement floor and they could never get a decent answer.. same as when we tried to rent one of the outdoor garages, same thing.. we called the office 3 times and never good an answer.. the last time the lady while talking to me got other call and just... rushed me over the phone saying.. " i'll get back to you after i check if we have any garages available" an as the other times.. that call never came. And finally when we decided to move out to a better place the lame excuse they put to deduct "Cleaning chargers" was totally ridiculous. we left the apartment ready for the next people ready to move in.. but you can see that they want to keep any of your money since is a complex that is loosing a lot of tenants maybe because of the same reasons that people notice the bad administration. The place is ok.. but they don't invest on things that are more important for the tenants on out building the top floor where we use to live had only 1 washer and 1 dryer machine for the entire floor.. the mid floor 2 and 2 and the bottom floor 1 and 1 and you are allowed to used them from 8 am to 10 pm... so if you look on line that is the only complex building in the area with all that many empty apartments available, that proofs how people we are leaving that place for other that is really worth what you pay for. I can warranty you that if you look on line around that complex, you'll find other building for the same rent that might have storage, elevator or underground parking included.
Anyway.. just HEADS UP... rent there on your own risk!!! Lee mas

Sumter Green is an okay deal for what you pay, but there is one outstanding issue drove me to move after a 12 month lease. The building is not sound proof in any way. Every footstep, voice, and song can be heard from neighboring apartments. Luckily I was top floor, but this meant that my neighbors would pound on the ceiling whenever I walked from the bedroom to the kitchen. I didn't feel like I was able to exist in my own home, it completely ruined my time here.