Elevate at Southwest Station Apartamentos

There is good and bad to this place, but overall, I can't recommend it for the price. Come renewal time, you can expect the rent to go up significantly. I've finally been pushed to my limit and need to admit this wasn't a good choice long term.

A few issues: noise in the hall can be heard clearly in the apartment, barking dogs, some pet owners have aggressive dogs and pull the leash extra hard to keep a dog from coming after people in the hallway (please note, I love dogs and have one... myself!)

Parking garage is very tight and difficult to get in/out. Traffic is congested in general, due to the number of stores and bus station. Fortunately, the light rail construction is over... that was a nightmare.

Maintenance could be improved and the maintenance man was surprisingly rude. Management could have a better attitude when contacted as well. The passive-aggressive tone is unnecessary. The way things are typically fixed is to put a band-aid on it or tell you it's not broken or non-functioning. I should't have to put in the same request more than once.

The dryer doesn't work properly. It limits how long to dry as it's pre-programmed and no matter which one I use, they still come out wet. I simply want to select time and temp and press start. This is't an option. The washer is nice, though.

Water pressure is better than most, but it's only a little warm by mid-day. I have gotten an actual hot shower maybe less than half of the time.

Package room is convenient with secure lockers, but there are packages laying everywhere on the floor and one of mine was stolen since Amazon doesn't use the lockers.

The gym is well equipped, the halls and common areas are kept very clean so it gives a good illusion, in my opinion. The apartments look good on the inside and have large balconies. There's a lot of cabinet and closet space and carpet in the bedroom is nice. I wish there was an option for carpet in the whole apartment, as it echoes even with furniture in it.

The other day we received a scathing letter on our door accusing "our side of the building" for smoking weed in the apartment. After I got done laughing, I really was annoyed. I don't smoke anything - at all - and don't appreciate the accusatory tone in the letter. Is this all you have to concern yourselves with? "It's a non-smoking building" yea, have you walked into the garage lately? People smoke cigarettes right by the garage entrance, so I get a nice whiff of that when driving in.

Save your money. Lee mas

Want to give a shout out to Emily she's a wonderful property manager. She helped make my experience straightforward and very exciting. Huge props to her. I'm very happy with my new apartment. Great location and staff. Clean and new.

Chris came quickly after I put the request in and also helped with another issue that I had forgotten about. Great service!

My apartment feels like it was designed specifically for me and the community in the building is lovely. The building itself provides many amenities and is always well-maintained. My interactions with staff are pleasant and they are remarkably effective as a team. I am very grateful.

Prompt response within hours to my minor maintenance request. Love this place. Staff and maintenance are just the beginning. Join us, and I'll tell you more. Lined up for an 18 month lease extension, so we'll be here to welcome you.
:)