5/8/24
Don’t waste your time applying
This company wasted my time! The application process took two months only for them to send me a generic email saying I was denied due to being over income. They gave me the run around and had me believing that I would be approved just to be denied after two months. There wasn’t even an apology to the time they wasted. They are heartless and very unprofessional. I know countless other people that they did the exact same thing too!
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Canvas Apartments respondió a esta revisión
Dear Hamdi,
We apologize for the experience you had during the application process at Canvas Apartments. We understand your frustration and regret that the process took longer than expected and ended with disappointment.
Our goal is to provide a... clear and efficient application process for all potential residents. We will review our procedures to ensure better communication and efficiency in the future. We sincerely apologize for any inconvenience caused and appreciate your feedback.
Someone from our management team will be reaching out to you privately to discuss this matter further and address any outstanding concerns.
Best regards,
Canvas Apartments Management Team