Burgundy And Hillsboro Apartamentos

Whenever I put a maintenance order,they respond quickly. This is my 2nd year living here and I love it

Building and Units are old but livable, not many issues with maintenance but if there is it’s resolved right away. The office staff is very nice but just generally slow at everything. Biggest issue is the neighbors….it’s loud & the walls are paper thin. I live on the top floor and can hear my downstairs neighbor doing everything! There is no respect for each other or that it is a shared community space. Cars are also blasting music, there’s a loud truck that revs its engine constantly and alarms... are always going off. THIS PLACE IS NOT QUIET. I’ve brought up all these issues to management and nothing gets resolved. I cannot wait to get out of here, don’t waste your time. Lee mas

The living conditions are the best here. The staff and maintenance have always been A1. When I put in a request to get something fixed it's done the next day. I just signed onto another year's lease and Brittney help me with that, easy peasy. I have no complaints.

Pros: newer appliances, carpet, and flooring. Management is awesome and gets on top of things quickly! VERY dog friendly with a great dog park and bag stands to clean up with. To top it off, most people are nice to be around and talk to!

Cons: It’s an older building, so the walls and floors are thin. In fact, the neighbor below hs has complained about my wife and I WALKING in our apartment several times, but we can hear neighbors in general; that’s apartment living. Also, security. Sketchy... stuff happens in the parking lots, and people have things broken into at times; in fact, someone broke into my locked truck and stole a laptop out of it. This is a policing issue in the area, but something to be aware of.
Lastly, the dryers here are atrocious. Don’t even bother using them, they don’t work, and only waste your time and money. Lee mas

**Pros:
-Lots of space, pretty cheap
-pet friendly*
-big bedroom
-pretty good location, not awesome but a relatively quiet and safe area in new hope.
-balcony doors give good natural light in the living room when it’s sunny
**Cons- with units:
horrible kitchen set up. It’s tiny and barely has enough room for one person to cook a meal. The closets in the bedrooms are great but there is nowhere to store larger items without adding a storage locker onto your lease. The floor plans are not well... set up. There is little to no airflow through the whole unit because the windows are placed all on the same wall. No ceiling lighting in bedrooms or living room.
**Cons, with property and management:
-management is pretty lazy with how they run the complex and doesn’t handle issues in timely or professional manner. Absolute BARE minimum is what you’re getting from them.
-apartments are not in great shape. Paint jobs were rushed and done poorly, carpet it pulling up where it shouldn’t be after a “remodel”. rented for a year and some change and there were EIGHT repairs needed. On more than one occasion, maintenance service was GARBAGE.
-laundry is $1.75 for both wash and dry. Dryer rarely finishes drying a load of laundry and have frequently needed a second round of drying.
-the buildings are a “no smoke area” and yet my floor constantly smells like a pack of cigarettes. In spite of the whole complex’s common areas being smoke free, the two women who run the office are CONSTANTLY stepping outside and smoking cigarettes, right next to the playground.
-if you face the courtyard, be prepared for VERY noisy kids running around unsupervised. Good luck getting management to do anything.
-paper thin walls.
-snow removal frequently takes more than 4 days after big snowfall. parking spaces are already limited without snow being in the equations. if you park on the street you get a ticket, regardless of there being nowhere else to park.

Long story short: if there is anywhere else with comparable price and sizing, please go with that. This apartment complex and management has been nothing but a headache to deal with. Lee mas