21/9/24
Deceptive Practices and Poor Communication at Eleven01 Apartments
I had a very disappointing experience with Eleven01 Apartments. I signed a lease in June for a unit that was supposed to start on July 8th. However, due to personal reasons, I had to break the lease two weeks before the start date. I immediately contacted management and offered to pay two months' rent as per the lease agreement and even sent them a letter with a cashier's check enclosed. They refused my offer, insisting that I would have to continue paying rent until the unit was re-rented or... until the lease ended—an entire year away.
I was told on two separate occasions that my two-bedroom unit (312) had been listed as available. However, after checking multiple times, it became clear that they hadn't even listed any two-bedroom units for rent. I feel completely misled, disrespected, and given the runaround throughout this process. The lack of honesty and transparency is unacceptable, and I wouldn’t recommend this place to anyone looking for fair treatment and clear communication.
Reseña de Apartments.com
4 personas encontraron esto útil
