Brentwood Place Apartamentos

There is no storage, windows are drafty so gas and electric is super high. They keep raising the rent and they are not worth what you pay for. Maitnence guy is nice but will have your car towed so quick if your plates expire. There’s some problem people on the complex which happens I guess. The floors make so much noise. I can’t wait to get out

The parking is always over crowded , they have pest issues. A few things like the shower , dish washer and disposal broke but we called maintenance and he responded rather quickly with our issues, he’s a nice guy friendly to us . Never had an issue with the neighbors always nice. The walls are thin , the ground is uneven so the oven is at a tilt making it hard to cook . The windows aren’t properly insulated so there’s a draft as well as bugs gettin in during the summer.
The complex always seems... to raise the rent even tho nothing gets updated so i’d rather pay the asking price that’s actually worth it. Lee mas

I scheduled an in-person apartment tour over the phone. When I got to the leasing office, there wasn't parking because everything was surrounded by construction. I wish I was notified of this. When I finally managed to get to the leasing office there was a sign that said the leasing agents will be back at 9:00. It was 9:50ish. I decided to wait until 10 because that was the time for my appointment. I called the leasing office, a person off-site picked up the call and they couldn't get a hold of... their leasing agents either! I would feel differently if I had booked a tour online, but that was not the case. If you are going to accept tour requests, make sure there is reliable staff present on-site. Would not recommend! Lee mas

Parking sucks, lots always overfull. Car got hit overnight and no cameras to see who did it. Maintenance sucks, AC went out over the summer, they told us the whole building was out and they couldn't come for like 4 days, only to find out it was only our unit that was out. The dishwasher is from the 80s and keeps breaking but they refuse to just get a new one. Leaky kitchen sink pipes that they've had to come fix twice. Toilet also was leaking for weeks dripping down to the neighbor bathroom... below, they had to come "fix" it AT LEAST 5 times. Black mold under the kitchen sink that they sprayed with mold killer, but that didn't work so they just painted over it. Everything is put together cheaply; the kitchen and bathroom floors look like wood in pictures but it’s really just wallpaper. The wifi sucks because the router plug in thingy in the living room was painted over and doesn't work, so the wifi router has to be plugged in the back room. There's a pool but its far away from the main office, a girl horribly drowned this summer and was under for 5 mins before the kids with her were able to get help. The laundry room makes me feel like ’m in college, and there's always at least 1 washer out of order. I got locked out my apartment one night and maintenance wouldn't come to let me in because it "wasn't an emergency". BUT when we call to get something fixed, there's been multiple times when they just walk into the apartment without permission. Like I have a baby so sometimes it takes a min to answer the door. But they'll knock once and not wait more than 3 mins before he lets himself in. AND HE NEVER WEARS A MASK. And then they keep raising rent each year, for WHAT??!!? Nothing gets better, nothing gets fixed, it's not safe. I hate living here, I can't wait to move. The only things I like about this place are the neighbors (for the most part) and location. Lee mas

This is the worst apartment I have ever lived.
- The house is old and dirty. The floor is not flat.
- There is no balcony, no storage.
- The apartments have severe pest problems. The pest control staff is unprofessional. They just sprayed some chemicals, but the pests continued to appear.
- They do not have enough staff for maintenance. Sometimes you have to wait MORE THAN THREE WEEKS before your maintenance request gets processed.
- About 2 out of 3 times, the leasing office is closed during... regular office hours.
- About 2 out of 3 times, the leasing office does not answer your phone.
None of my neighbors lived there for more than 6 months. All of them came from other cities like me. They just lived here temporarily, and they would move out when they find another choice. Lee mas