Windsor Village Apartamentos

Horrible place to live they constantly go up on your rent. Roaches apartments needs update

HORRIBLE place of living. My apartment has constantly flooded since I’ve moved in in November of 2022, and now the air conditioning has been broken for months. They sent a maintenance man out and the air has gotten worse! My thermostat is set to 65 but it is 77 degrees in my apartment! I am paying to live uncomfortably!! This is ridiculous and unacceptable!! I was told there is nothing they can do about my air conditioning because “it’s hot outside”. So every night I have to go to bed HOT and... uncomfortable because the landlord doesn’t want to do her job! This apartment complex is awful. Everything is run down and falling apart. Every time I put in a work order they do a “quick fix” for everything and I end up having the same issue over and over again! Half of our outlets didn't work or barely did. There are doors that won't close, or are falling off the hinges. The paint job looks like it was done by a toddler. There are paint drips all over the floors and counters and it was applied to the walls very sloppily. The counters all have water damage and are falling apart. The cabinets don't close. There’s stains in the cabinets from before I moved in. The dish washer leaks, is missing the rollers for the bottom dish tray, and is ancient. There are gnats that won't go away no matter what I try. The water pressure is awful. The toilets are tiny and not securely fastened to the floor. The front door doesn't lock correctly. You can hear any and EVERYTHING from neighbors above and beside you. This place is dirty, old, rickety, and just an all-around awful place to live. If I wasn't under a lease, I'd be moving out today! Don't live here; you'll regret it. Lee mas

Had I known that management would befriend certain tenants, I would've picked a better place to live. When I say management, I mean the property manager because there are 2 ladies there and the leasing consultant is very helpful, nice and professional at all times, but the Property Manager isn't friendly at all. Her attitude is rude and she doesn't come off as a people person when dealing with the public. Maintenance responds fast but there shouldn't be an issue every single month. The heat... goes out in the Winter months and the air goes out in the Summer months. Their only excuse is "we live in Mississippi" so basically I have to deal with it. No need to contact their Corporate Office because they will NOT respond or answer your call. I even went to the physical office and nothing was done to handle my concerns. I have an entire timeline of events and nothing has been done. I would only recommend these apartments for a short term. Lee mas

Someone broke into my apartment, damaged my door/lock and the property manager seemed to have no sense of urgency to replace/fix my door! Weeks later, someone else’s unit was broken into. Almost every week, the water gets shut off. The maintenance man was very nice but he needs MORE HELP! Overall, it’s an ok starter apartment but I wouldn’t recommend it if you’re looking for something long term.

This apartment has gone down considerably throughout the years. It was once a decent place to live, but the slow responses to many of the repairs, and the fact that they can't seem to keep the water on makes this place miserable. I recommend finding another complex.