12/11/24
Shady Practices and Low Quality Build
Have to recommend avoiding this place. The build quality is really low quality- sound proofing is non-existent so you'll hear every footstep even on the floor BELOW you! Windows don't close, doors are warped, sinks fall out, and pipes are hooked up backwards among a ton of other issues.
Management puts on a nice face and genuinely does try to help where they can, but the turnaround time for any help they can give is long. Some things their hands are tied so nothing will get done.
But most of... all, when you move out, they will screw you out of everything they can get. All hidden behind smiles and misdirection, they are pros are implying things without explicitly saying them so there is no accountability.
A lot of corporate landlords are bad but Roundhouse is the worst. I don't know anybody from the development that stayed past their initial lease. That's most telling of all.
Reseña de Apartments.com
Administrador de la propiedad en The Oxbow respondió a esta revisión
We're truly sorry to hear about your experience. We strive to provide quality service and accommodations, and it's clear we fell short in your case. We take your feedback seriously and will use it to improve our practices and property management. We... understand the importance of transparency and accountability, and we're committed to doing better. Thank you for bringing these issues to our attention.