AVA South End Apartamentos

Do not rent here! I am trying to move out ASAP and have only been renting for 3 months.

As a resident, my car was towed from the garage, and I had to pay over $300 to get it back.

While my car was being serviced, I emailed management to let them know my rental vehicle's make / model and license plate. They still towed it that night, even though I sent them advance notice not to tow my vehicle!

They refuse to refund me for the inconvenience despite their error.

I would not recommend renting... to anyone - management is incompetent, and you need to be prepared for your vehicle to be towed Lee mas

My neighbors slam their door 50 times a day each time they go in and out. Nothing has changed and it has been months after asking personally and asking management. I feel like I live with the people above me from how loud they are stomping around all day. The ceiling must be super thin because I can even tell when they're sitting in their kitchen. I work from home and it feels like torture living here most days. I try to leave on the weekends and stay with friends to escape. There is trash... outside always, it's messy/smells, and people always leave their trashcans out in the hallways. Lee mas

335 used to be worth it as it was one of the cheaper options in uptown Charlotte and you got what you paid for. Ever since the management switched over to AVA, the fire alarms have been going off non stop (even 3 am in the morning) and the rates are skyrocketing without any upgrades being done to the actual apartment. They did some stone work on the exterior and painted the halls inside resulting in a $500 price increase per month. The gym is alright and the pool is laughable at best. I’d... recommend staying in an actually impressive apartment for these rates. Lee mas

I've lived here for many years and this apartment complex has not been worse than it is right now. Our fire alarms have been going off at all hours of the night (10pm, 11pm, 3:00am) for no reason. We have received zero communication around why they're going off, when they will be fixed, etc.

Save your money and live elsewhere.

Well maintained, clean and convenient apartment community. Very nice apartment units with rich and luxurious finishes and accommodations, very nice indoor and outdoor amenity spaces, fitness centers, and professional Management team. A great apartment for the price. A great place to call home!