2/8/23
Controlling, incompetent management
The trash compactor that used to break all the time finally permanently broke down, so they're getting a new one. Hopefully it will be more reliable. They did at least put bins on every other level that maintenance empties in the meantime. It should really have been every level.
Elevators are still a huge problem. They break down frequently. However management has gotten much better at communication around this, although they still really need to just stop being greedy and spend whatever it's... gonna take to permanently resolve this.
The new concierges are absolutely world class. Awesome people, and professional to a tee while still getting to know the residents.
All in all, there is still a laundry list of problems here, but it's gotten marginally better in the past few months. Hopefully that trend continues.
EDIT:
They recently literally had to resort to bribing people with a raffle to leave good reviews here, as no reasonable person would otherwise. Tried to coin it as a community event. You should absolutely ignore any 5 star rating from the past 2-3 months. They were purchased by the leasing office, and aren't representative of the reality of this place in any way.
EDIT 2:
They have 2 elevators down again at current, after having one down for months. They are also throwing arbitrary rules on use of the club level that weren't in existence when everyone currently here signed our leases. Avoid this place at all costs. I'll be moving when my lease term is up. I've dropped my rating back to one star, which between the constant failures of maintenance and the literal raffle drive for fake 5 star reviews, is DEFINITELY what this place currently deserves.
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Administrador de la propiedad en Museum Tower respondió a esta revisión
Thank you for your feedback. We're concerned by the manner of your review and would appreciate the opportunity to discuss the concerns you've mentioned in greater detail. Please contact our office via 1 704-348-1008 or museumtowermgr@lincolnapts.com... when you have a moment.
Sincerely,
The Museum Tower Management Team