19/6/23
Dishonest Management
The new owners are rude and dishonest. I returned my key fob and was still charged for it. I contacted the office 7 times since May 11th by phone and once by email. Each time I called they were too busy and said they would call me back. No one has called me back, not even the regional manager who I was promised would call me back today. When I asked for the corporate number I was put on hold for 15 minutes and then hung up on. I called back and miraculously no one answered. If someone lost my... key fob and there was a mistake no one at this company has taken responsibility. They clearly don't care. If they don't care about returning my money, just imagine any other issue that would need resolve if you live here. I would not recommend living here for various other reasons, including the crime, being able to hear the Smith band cleary in your apartment home, being woken up by the little league football announcer and music on Saturday mornings across the street at Smith High School. If you're looking for a new apartment home look elsewhere for a complex that has honest employees and cares about their tenants.
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