The Gates at Highland Apartamentos

I have lived at The Gates for the past few months now and have loved it. I ultimately decided to move here because of how spacious the units are and because utilities (besides power) are included. This apartment is actually one of the cheapest places that I looked at while still being very nice. Everything is modern and up-to-date. I have been extremely pleased with my unit and am happy that I decided to live here. As for the property, it is in a pretty quiet area (I never hear much noise) and... things get taken care of in a timely manner. There are a mix of people that live here: students, families, working professionals, older people. They don’t check parking here, which is fine because there is plenty of it, and I can have the occasional guest over with no issues. I have enjoyed my time here! If you are considering The Gates, just know that it is a great place to live! Lee mas

Living at the Gates at Highland has been an absolutely amazing experience! From the moment I moved in, I felt right at home. The apartment complex is nestled in a peaceful part of Hickory, offering the perfect blend of tranquility and convenience. The grounds are impeccably maintained, and the beautiful landscaping makes coming home feel like arriving at a private retreat.

The apartments themselves are spacious, modern, and thoughtfully designed. My unit has updated appliances, sleek finishes,... and large windows that flood the space with natural light. I especially love the open floor plan – it makes the apartment feel so much bigger! The attention to detail really shines through, from the stylish fixtures to the ample storage space.

The community amenities are top-notch as well. The pool is pristine, the fitness center is well-equipped, and there are plenty of green spaces to relax or walk my dog. The staff is always friendly and quick to respond to any questions or maintenance requests, which gives me total peace of mind.

Parking is plentiful, and the location is ideal – close to shopping, dining, and everything else Hickory has to offer. I can honestly say I’ve had nothing but positive experiences here. If you’re looking for a beautiful, welcoming place to call home, the Gates at Highland is hands down the best choice! Lee mas

The management does not contact you back in a timely manner, nor are they professional with how they message you. There is attitude within their messages.

The apartments themselves are very nice however the way that this property is managed is poor. Parking is difficult around specific building and the parking permits are not enforced; there are only emails sent out threatening towing however it never actually happens. Dog poop is left over almost all of the grass surfaces and the stations where you can throw out the poop bags are not emptied with any frequency. Maintenance work takes a while if you put in a request, and the amenities that they... offer are usually broken and take weeks if not months to fix; ie the pool. Upon move out if you do not leave everything sparkling clean then you will not get your deposit back; they specifically tell you that you are allowed to put nail holes in the wall and tell you not to fill them when you move out however they then charge you when they fill the nail holes. The paint that they use on the wall is not one that is easily cleaned and everything that touches is scuffs it, and once again they charge you a repaint fee. If you have any animal you will not get your deposit back, they claim that the carpets "need to be replaced" regardless of how well that you maintain them. Furthermore upon move out, they will charge you an additional fee on top of the deposit you have already paid if their "price" for "fixing" all the normal wear and tear that an apartment has gone through. If I would have known this would happen I would have found another complex to live in. Lee mas

The apartments themselves are very nice however the way that this property is managed is poor. Parking is difficult around specific building and the parking permits are not enforced; there are only emails sent out threatening towing however it never actually happens. Dog poop is left over almost all of the grass surfaces and the stations where you can throw out the poop bags are not emptied with any frequency. Maintenance work takes a while if you put in a request, and the amenities that they... offer are usually broken and take weeks if not months to fix; ie the pool. Upon move out if you do not leave everything sparkling clean then you will not get your deposit back; they specifically tell you that you are allowed to put nail holes in the wall and tell you not to fill them when you move out however they then charge you when they fill the nail holes. The paint that they use on the wall is not one that is easily cleaned and everything that touches is scuffs it, and once again they charge you a repaint fee. If you have any animal you will not get your deposit back, they claim that the carpets "need to be replaced" regardless of how well that you maintain them. Furthermore upon move out, they will charge you an additional fee on top of the deposit you have already paid if their "price" for "fixing" all the normal wear and tear that an apartment has gone through. If I would have known this would happen I would have found another complex to live in. Lee mas