10/2/20
Living in Hell
This place is horrible, between the property owner, maintenance, and the front office it’s all HELL. The girls in the front office call their residents psycho and dramatic, when they request maintenance for pest control or a leak/flood in the ceiling. They take at least a week before maintenance gets to the problem. They don’t care about the property, don’t clean up garbage laying around the grounds, takes days to actually clear the sidewalks after it snows, you can see squirrels climbing into... the roofs of the buildings across from you. Shingles are constantly falling off the roof and laying on the ground for weeks at a time. The washer and dryers are horrible, you have to put one load through the dryer like 4 times before it’s actually dry, doing 4 loads will cost you about $20 when it’s all said and done, or the machines just eat your money. They don’t offer a refund or a discount on rent or anything for any trouble or inconvenience on their part. The cops are constantly around the property either arresting people or pulling someone over. Parking sucks all around, garages are literally falling apart and don’t even close fully since they are on a hill.
Reseña de Apartments.com
11 personas encontraron esto útil
Administrador de la propiedad en Pinehill Park respondió a esta revisión
In response to your most recent review, we are sorry to hear that we have not met your expectations at the Royal Oaks Apartments. Our goal is to provide well maintained, safe, affordable housing for all of our residents. Our staff works diligently to... keep the grounds and sidewalks clean and respond to maintenance requests in a timely manner. We know that this is sometimes difficult with 200 units, but in your case we have tried to resolve your concerns to the best of our ability. We hope that you will find the remaining months as our residents more satisfactory. If we can be of any additional assistance, feel free to reach out to our main office.
