15/9/20
Park Bayonne: Beautiful location with a dreadful management team
Park Bayonne is one of those buildings that look nice on the outside, has a great rooftop, and a park view. However, the management team is next to impossible to deal with.
Since moving into the apartment, we’ve yet to receive a correct water bill. The overcharges have ranged from 2 to 25x’s what the bill should have. Imagine getting a $50 bill for one day of water usage. An issue that started in July 2019 finally had a service technician in September 2020. Imagine waiting 13 months to... have a bill corrected. In the meanwhile, the property has, and continues to threaten us with eviction if we didn’t pay the factious and over inflated water bill.
After moving into the apartment we discovered mold on the ceiling growing from the HVAC unit. The property’s response was to paint over it and declare the HVAC unit was working correctly since the unit was “cooling.” Shockingly, only to the building, the mold grew back this year. After the building refused to the service the HVAC unit, we were forced to serve the building with a notice to repair or we’d repair the unit and deduct it from our rent. Only then did they respond (via an attorney’s letter), and shockingly they then decided to fix the uninsulated ductwork and have a licensed technician add refrigerant to the system to repair the root cause.
Living in a luxury building shouldn’t mean needing to have an attorney on retainer to deal with Kate, the property manager. Unfortunately since we’ve moved into Park Bayonne, we’ve become best friends with our attorneys as we’ve needed to argue against fees for additional keys (that our lease calls out as free), disputing an amenity fee not supported in our lease, pushing back against needing to purchase a bond in lieu of a security deposit, etc.
We strongly encourage anyone considering Park Bayonne to consider a different community (Bayonne One is managed by the same person, FYI).
TL;DR: Rent elsewhere due to terrible management
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