Haddon Hills Apartments & Townhomes

Rick and the maintenance staff is awesome. The best I have ever experienced in any place I have ever lived. They come out right away and they are just awesome!! The office staff is great as well. Katrina usually is the woman who answers the phone and she has been great. I have called several several times and she ends up being more of my therapist or friend than a worker of Haddon hills. She really listens to her residents and try to come up with any solution she can. My neighbor is older and... she even went above and beyond to drop off a lease for her and came back to pick it up because she knew she couldn’t. That is above and beyond customer service. She doesn’t treat this like this is her job. She treats this like she’s everyone’s friend and caregiver. So between her and the maintenance I’m to the moon and back satisfied with my living experience here! Thank you Haddon hills!! Lee mas

4 years living here. No complains. I have 2 kids.

Quiet. Excellent neighborhood. Top of the line schools.

Great place to live.

There are roach issues. I've caught about 20 roaches within a year. I never had a phone call back. I couldn't go to the office since they were closed at the times I was available. It's very outdated. The rent will increase severely. Bathroom will smell and since the walls are light, you can hear the other person cough. There are some neighbors that will smoke and it will come into your window. Unless you have an A/C unit on your window, the smell will still manage to seep in. Unfortunately, I... did not get an A/C unit since the unit has "central air conditioning". This just means that there are windows and winds flow. I never really had issues living at this place. It was convenient, very close to the Westmont PATCO, only about 10 minutes away from Cherry Hill. I think it's a good place for college students if you manage to find a unit that best fits you as well as roommates to cut the costs. Paint job is poor, it looks like they just painted over everything but left it to dry at awkward position where the paint would dry if the door is half way open and as I open the door, the paint will chip off on the side. Kitchen is overall good but there was no microwave and dish washing. It's not a big deal since there is a function sink, stove/oven as well as a fridge. Fridge seems very outdated, smelly as well as scratches all over it. Parking is okay if you are able to find a spot in time. Laundry is something that I do on my own somewhere else since it's a bit difficult to enter in the first place but dusty as well. Not enough machines to cover the number of residents efficiently. The property management sometimes gets back within a reasonable time. However it may take about a week to actually get a response to your question. Lee mas

The community is decent. It's definitely outdated but good for the price. Pets are accepted at additional deposit and rent. There are a lot of trees on the property grounds which provides plenty of shade but the downside to that is that there are so many sweet gum tree seedlings (they look like spikey pine cone ball things) and if you step on them, you might roll your ankle because the shells are so hard (they aren't cleaned up). Second issue is that the walls are PAPER THIN. I was once in my... bathroom and my neighbor was in theirs at the same time and I was able to hear her clear her throat. Another downside to the buildings is that the plumbing is old, so when you're taking a shower, and someone else in the building flushes their toilet or uses the cold water, your shower becomes extremely hot. Or the opposite happens, when someone else turns on the hot water, your shower becomes freezing cold but it's good that water and heat is included in the rent, which really helps with the electric bill. However, there is no central AC so you need to buy a window unit which will run up your electric bill in the summer. I have had maintenance requests and maintenance generally fixes issues within one to two days as long as you use the online maintenance request form. Another downside is that if you accidentally lock yourself out, they charge $75 to let you back into your apartment (which I understand if it happens multiple times but I think they should be lenient with the first time because let's face it, we are human, we make mistakes). Management aren't the friendliest people but they do their job. There are laundry facilities on site but they aren't open 24 hours (they are only open 8am-9pm) and the washing machines are actually very small (probably around 3 cubic ft). It cost $2 to wash and $2 to dry. There are parking lots (permit only) but there's not enough parking (they allow up to 4 cars per tenant/apartment) and they don't provide guest parking passes, so it's possible if you have someone staying over, they could get towed. Other than the things mentioned above, the people who live here are friendly and the community is safe and within walking distance to the patco station and Haddon Ave. Hopefully my very specific review helps people who are considering this community as their next home. happy house hunting! Lee mas

I with 4000% confidence do not recommend you even entertain the idea of living here or working with this team. I live here currently and have had a termite infestation/swarming issue that has caused me to leave my home that has continued to transpire over two weeks and it has still not been dealt with. One week went by before I had to threaten legal action to get any information. Now a second week passes, I still have had to find temporary living accommodations because the issue still has not... been dealt with. I’ve been told to “deal with it” and have sent pictures on top of pictures of termites all over my clothes, furniture, and walls and nothing. I’ve tried to be polite and I don’t think I’m being unfair in only asking to live comfortably in my home, but I’ve been pushed to this route. Lee mas