24/12/25
Poor management
I have lived at this property for several years without prior issues, but my recent experience has been extremely disappointing. I have repeatedly reported excessive noise coming from the apartment above mine during quiet hours. Despite multiple complaints and providing video evidence, the issue has not been addressed or resolved.
Property management has been unresponsive, and instead of enforcing the lease or intervening, I was told that my only option was to move out. This was especially... frustrating, as I have followed all proper channels and remain in full compliance with my lease.
For my job, uninterrupted rest is critical, and the ongoing disturbances have significantly impacted my quality of life. Being dismissed rather than supported by management has been unacceptable.
Unfortunately, due to the lack of communication, accountability, and enforcement of community policies, I would not recommend this property.
Reseña de Apartments.com
Administrador de la propiedad en Jumping Brook Apartments respondió a esta revisión
Hey,
We appreciate your feedback regarding your recent experience with us. We understand that noise disturbances and communication issues can significantly impact your quality of life, especially during critical rest times. We take your concerns... seriously as they reflect important aspects of our management practices. Thank you for sharing your thoughts with us. We are committed to continuously improving our services and addressing areas of concern to enhance our residents' experiences.
The Jumping Brook Apartments Management Team
