London Terrace Apartamentos

DISGUSTING! 0 stars. Moved in to what looked like a beautiful new apartment to be met with a number of filthy issues. The first week our basement toilet exploded (we never used it) and it took two days for someone to come fix and clean it. Our basement closet also flooded a number of times causing things we had in storage to be ruined. One day (still first week of moving in) i was enjoying my basement we over pay for and was met with a giant roach, time and time again we were met with the giant... roaches , so we complained and they sent an exterminator, we were told that he wasn’t able to make it and they’d reschedule and then the next day they showed up unannounced and we were not prepared to leave the house because we have a baby. So we rescheduled and the. They never showed, when they finally did the exterminator came in, asked the size of the bug and said “its a water bug, cant do anything about it the building is old they just come in” and left. Well we took it upon ourselves to spray and still these bugs come in. Upstairs in the kitchen as of lately are true german cockroaches. Ive killed 4 this week and babies are all over, i have two sons, a newborn and a toddler and it absolutely disgusts me to have these things around their dishes and our home. Its a health hazard that these apartments care less about. It makes me sick knowing that i have to cook and bring food into a home that has a roach problem. Once again we have to try to correct the issue ourselves. My last apartment fixed issues no problem, here we have to beg. When we went on a family walk there was a deceased rat on the ground which only worries me for the winter here and what to expect that will come into my home. My son plays outside on the balcony (hes a toddler) and has toy cars outside he plays with, toys, and was playing outside earlier and we were running late to a dr visit so i didnt have the chance to clean yet and maintenance just waited by their car for me to leave to try to fine me $55 for the “mess”. Last time i complained about the roaches they also attempted to fine me for wind chimes…when ive seen several other balconies with them. It seems every time we have an issue they hit back with a “violation”. A maintenance worker showed up the other day saying he was here to fix our toilet that was backed up…that order was requested in APRIL, its now September! I understand its a busy apartment complex with many buildings, but we over pay to be met with all these issues. We have sp Lee mas

Very old and bad apartments without laundry, you can hear everything from outside

management refuses to actually help y9ou maintain the apartment / they will charge you for anyting from paint to new carpet etc / use to be a great place but management is now just greedy / apartments are spaciousbut def a problem with roaches and bugs

They refuse to fix anything always have new rules stay away

Place is infested with roaches from their boiler rooms maintenance service is going downhill