Avalon at Wesmont Station Apartamentos

If I could give this complex zero stars- I would. My sister had issues with an Avalon that she resided in prior and we had hoped this location would be different.

We were left without air conditioning for over a week during the hottest month of summer because no urgency was placed on fixing it. My children were over heating and they offered very little compensation if we wanted to stay in a hotel- which was NOT doable and we would’ve had to pay extra for hotel charges on top of our extremely... high rent.

We lost hundreds of dollars worth of food because the refrigerator broke and was not fixed for days.

We decided to break the lease and chose the option to pay until a tenant takes the apartment. It isn’t being listed as available for 3 MONTHS AFTER we moved out- leaving us to pay the rent for those months. We are being charged insane amounts for “damages”.

DO NOT MOVE HERE. We should’ve listened to the other negative reviews and warnings, and we Hope that this helps other families stay away from any Avalon complex. They do not care about you, your living conditions, safety, or experience.
They only line their pockets. Lee mas

The fire alarm is constantly going off daily!! These people do not know how to operate or care about their tenants. Terrible customer service!

If I could give no stars I would..terrible place to live in and the staff is even worse

If you are seeking a safe, peaceful, and clean community to call home; The Avalon at Wesmont is perfect for you. The Avalon at Wesmont station has been our home for four years; this is due greatly to the staff who oversee the community and who are adamant about providing excellence in apartment living. The facilities are kept very clean and safe, the staff is attentive and quick to resolve any maintenance issue that may occur. In the mist of this horrific Pandemic; when the world came to an... abrupt stand still creating overwhelming fear of the unknown to come; I saw the hard work and determination of the staff, maintaining a safe and operational community; they continued to show up daily to keep the community clean, answer questions, and handle repair issue. The Avalon implemented avenues to assist with the hardships many of us encountered and allowed us to concentrate our energy on staying safe and healthy. The Avalon at Wesmont Station is a community composed of residences and staff working together to overcome these challenging times together. It’s home. A special Thank you to Francisca who always went above and beyond with her support, guidance and reassurance.

Sheri
Lee mas

the units are just okay. biggest plus is washer/dryer in unit. other than that... meh. they'll nickle & dime you for everything. only was able to tour a unit because they're the ONLY place doing "self guided" tours so all we saw was 1 unit. very impersonal. poor communication as well during the set up for the tour. unit we saw had a running toilet, damage on the stairs and a dirty cat toy. pass.