Prisma Apartamentos

Just like another review left recently, the AC leaks every summer and never actually gets fixed. Multiple plumbing issues that get bandaids put over them until they break again. Trash situation is a disaster. Trash left everywhere but inside of the compactor. Towing company frequently leaving boots on cars without warnings overnight. "Remodeled/renovated" units that look like they were done by a 12 year old. Doors have huge gaps letting in air/bugs, dishwasher not mounted to anything. Drains are... terrible; showers and kitchen sink. Nothing is professionally done. They did a fancy remodel on the office and left everyone else out to dry. Overpriced "luxury" apartments. Lee mas

If I could put zero stars, I would. This place is absolute trash. I’ve lived here since 2021 and management keeps changing to where they are constantly inconsistent. Maintenance sucks here. My air conditioning leaks every summer and I will put in multiple requests to get it fixed, and every year, my requests are ignored and I have to mop up puddles of water because they won’t do anything about it. Aside from that, it took them 2 years to repair the ceiling that they ruined in the first place.... And there’s a massive roach problem here, and again, it’s taken them 2 years to come out and spray the apartment. Whenever I call, no one answers. When I go in person, the ladies there seem to not know how to do their jobs. They’re rude and unprofessional. Absolute trash place to live and you won’t get any respect from anyone here. They overcharge you for rent and don’t pay attention to the safety and security of you living in your unit. There are so many empty units here because everyone is leaving to live at better complexes.

Seriously, do NOT waste your time or money here. Lee mas

I saw that the last review was 3 years ago. I lived there for a year now and really enjoy it! Staff is always friendly and helpful. Maintenance has always been good and rapid in responses. I just renewed my lease for another year and very happy I did.

A word of advise:Before you move in make sure that you see your actual apartment before signing the contract!!!!!!!!!!! This is the worse place I have lived in. Parking spaces are tiny and often stupid resints park in two parking spaces. There's bird poop and spiders web everywhere. I went to the office to request covered parking they gave me a list of possible parking spaces that could be available but I had to check for several days and make sure they weren't "taken". When I first move in... they told me that the apartment wasn't ready after I reserved the apt 3 weeks before. We were told that they had to replace the bathtubs because they were really damaged. We gave them time they took days and they were never replaced they only paint over the damaged spots!! When we first move in also the apartment was recently painted an it stanked they didn't even open the windows. Also it was terribly painted you can still see that they painted white over black pain, when my friends visited they even noticed it. The washer wasn't working either they took a full month and half to replace it, when it was finally replaced the whasher was huge that the door covering this space didn't close anymore. The dryer doesn't work either. The maintenance staff is too lazy as well. The location is great but is not worth it. I can't wait to move out of here. Lee mas

DO NOT MOVE HERE! The people running this place are so unorganized and have no problem screwing over their residents. I moved out early, paid my early termination fee. Months later, I get a collections notice. They charged me 2x for the termination fee. They also charged me for prorated rent for 5 days because a former employee did not document that I had turned in my keys! Original amount I was being charged with: $1828. The revised amount: $166. Too bad court costs are a lot more than $166! It... is ridiculous that I have to pay anything for a former employee's mistake! Also, if you like living with pigeon poop by your door, cigarette butts all over the grounds, and getting your mailbox broken into, this is the place to live! Get everything in writing or you'll pay for it. Believe me! Lee mas