Talésai Apartments

Me and my wife were moving out of state and we were very excited to live in this place. But at every turn they make you jump through hoops, and once you jump them, they leave you in the dark about everything. We showed up every day (driving out of state) to do everything they wanted us to do, but made us wait an entire month before any news. Then they tried to charge us another application fee 5 days before ours was “expired”. They shared a lot of rude comments with us and a lot of sass. I do... not recommend living here! Lee mas

One of the worst apartment complexes I have ever lived in. DO NOT MOVE HERE! What drew this place to us was the fact they had a big banner that said “ UNDER NEW MANAGEMENT” which is usually always a positive thing, but not this place. MANAGEMENT IS HORRIBLE, absolute worst AVOID THIS PLACE IF YOU CAN.
My husband and I toured Talesai two months prior to moving in and we really liked it. We gave them ample time to get the unit move-in ready for us. On move-in day, when we were signing our... paperwork and getting the keys, the maintenance man said that he just painted the steps and could not move in for another 2 hours until it dries. 2 hours later we come back to move in all of our stuff, we initially did a walk through since we didn’t get to with the leasing lady since they all left for the day. We had a list of a bunch of stuff that was not done, the unit was definitely not move-in ready.

Our first night that we spent there, to our surprise because it was supposedly a NEWLY RENOVATED apartment, DID NOT HAVE HEAT. Called the emergency maintenance number and had to leave a voice message. No one came until 10 AM the next morning, only because I went to the leasing office to tell them to fix the issue. 1 month later, in February, we got a bad rainstorm and we had a leak in our roof in the kitchen, main bedroom and closet. I immediately notified the office about the issue and was told that it was going to take about 2 weeks to a month to fix because they were at the “mercy of the vendor”. It is now April and no one has come to fix our roof. Reminded management and the leasing office MULTIPLE times by calling, emailing and even making maintenance requests, but they just kept ignoring the issue and giving the same excuse of “ we are at the mercy of the vendor”. Management goes to the point of marking my request as completed even though no one has fixed the issue.
We also found out our air conditioning didn't work, so that was fun in the Vegas heat. Lee mas

reviews are horrible but overall i give the property 4 stars. the staff care and dont just rush you off the phone. Ive lived here 3 years now and FINALLY we have a opened pool. Cleanliness could be better but what could we expect when no one seems to want to work nowadays! 6starproperties I see your efforts everyday, keep up the good work theres only so much that can be done!

Staff is very bad and unprofessional.

Apartments are falling apart and they never fix anything.
Rent is expensive and they add so many fees(trash, water .....)

Water shut offs happens very often! At least twice a week.

I'm current living here , apartment 1193, but looking for another place to live, this is the worst, be careful because they still anything from your car in the parking lot, people smoking weed everywhere, the police is always here, it looks like a police station if you call for any repair they never fix it or never show up , pets poop everywhere, this is the worst, i went 1 star because there is any lower, if you have family never come to this please honest advise