The Gramercy Residences

My experience here was terrible. I found crime to be higher here than other places in the same price range. Many reported car break-ins, cops on-site responding to calls weekly or so.

Extremely noisey neighbors - building has a frat house / party vibe.

Trash in the hallways and stairwells and hallways smell teribble.

Those are just a few main issues. It has some great reviews but it definitely was a terrible experience for me.

I haven’t even lived here for a month and it’s super expensive, none of the appliances work correctly. The door to outside doesn’t seal and constant air and a loud whistle comes in when there’s the smallest amount of wind so you can’t sleep. My truck was vandalized and almost stolen right out of the “secure” and “gated” parking garage. The gates never work, anyone can access the premise, there are no cameras in the buildings and any issues are never fully resolved or fixed.

I love the gramercy ! Glad and thankful to be living here . But the new people who bought out everything (Lyon living) are pretty irritating... since they've came it doesn't feel comfortable at home honestly ! I'm hoping things get better but the staff is pretty bad and I wasn't very pleased with how they run things at all I just want to feel welcomed into the place I live and I haven't what so ever... the only good service is Maintniece.

I was surprised to find the other reviews, because we have had nothing but excellent service at The Residences @ Gramercy. We were looking for a six month lease, and they were more than happy to accomodate without hicking up the prices and charging extra. Even the small problems have been handled immediately. Maintenance has been right there when needed - excellent job. And that has been seldom because the place is being well taken care of. It is so quiet that until I open the door, then I... remember it is an apartment. We just love the underground parking, free car washes, and restuarants galore. Waiting for Kitchen Table to open. Staff and this place has been wonderful. Take a look for yourself Lee mas

The responses given by management is completely inaccurate. The prior manager was taking care of the growing pains and making sure issues got resolved. It would take her some time but she got the job done. This place went down hill with the new management in 2016. Don't let them fool you. Also if you noticed, they did not reply regarding the type of tenants that they allow to live at the Gramercy nor did management comment on the sewer smell coming out of the pipes and toilets from all the... apartments which continue to be an ongoing issue. They have resolved only minor issues. The major issues remain unresolved. Take a tour for yourself. Our reviews are very accurate. Lee mas