Edgebrook Estates Apartamentos

All interactions we've had with management so far have been courteous and to-the-point. Myself and my partner agree that management is critical to consider when moving into a complex, and compared to several other local management teams we spoke with, Edgebrook's has been the easiest to work with.

Don't live here, it's an awful place the floors above you are so loud there's no way to get any sleep.

The worst apartment I’ve ever rented. First red flag, they told me I couldn’t see my actual apartment until move in day because the previous tenant left it dirty but really they half fix things and don’t clean before you move in. The apartment was still dirty on move in day. My dishwasher still had food in it from the previous tenant. So they expect you to sign a lease and give them money without even seeing what you’re moving into. The central air worked for 3 weeks out of the summer and they... finally ended up giving us a window AC at the end because they didn’t want to spend the money to fix the central air. I had to call the office everyday for them to do something. Don’t expect to get in the pool, it’s never open. The hallways stink and carpets are dirty. The parking lot has trash, mice and broken glass everywhere. They only keep the front entrance clean but once you move in you’ll see they barely keep up with the apartments and lots that are in the back. The washers and dryers don’t work, my clothes were still dirty & wet even after multiple washes and dries. The walls are also very thin and if someone smokes in other apartments, you’ll smell it in yours. The office people are rude and don’t try to help you. And your packages will be stolen. Save yourself the headache and look elsewhere. Lee mas

I visited this property 6 months before I opted to move here. It met all my requirements which included a walk-in closet and a patio with two bedrooms for the price I wanted. The price includes cable and internet which I appreciated as someone who was moving to Buffalo from out of state. They had issue with keeping the pool staff during the summer which I hope is rectified and two of my packages were stolen over the holiday. I do not like the set up of mail but other than that I have had no... issues. Lee mas

Moving from out of state, we visited many properties, but Edgebrook appealed to us immediately with its community style building arrangement and well-maintained landscaped grounds. The entire friendly office staff welcomed us and provided all the info needed for our decision process. Living here now for nearly two years, the office staff is very accessible and attentive to our needs. Maintenance requests have been responded to promptly. The convenience of having several utilities included... in the rental amount is also a plus and we continue to know that we made the right choice. Lee mas