Fairfield The Wel At Lindenhurst

If I could give this place zero stars, I would. Living here has been nothing short of a nightmare. Let me start by saying there is a silverfish infestation which is absolutely revolting. No matter how clean you are, these bugs are everywhere — in the kitchen, bathroom, closets ON MY BED, COUCH & KITCHEN COUNTERTOPS. you name it. It’s clear this building has a long-standing pest issue (given the other reviews on this page) that management is not able to properly address. All attempts at... exterminating our unit have failed.

The soundproofing is also a complete joke. You hear everything - every footstep, every slammed door, and every dog barking from upstairs and down.

As if that wasn’t enough, the HVAC system is so poorly designed you can smell everything your neighbors are cooking (and not in a good way.) If someone’s making fish or frying something greasy, your whole apartment will reek for hours. It's disgusting and completely unacceptable.

On top of that, management is unresponsive, unhelpful, and only seems to care when it’s time to get rent paid. There is NO way to contact or speak to a property manager or corporate to discuss issues going on. They always refer back to the same useless concierge email & the resident portal, just to respond back with the same repeated robotic answer. It’s like talking to a wall.

Save yourself the stress, the filth, and the regret. I literally have PTSD from the amount of bugs we’ve seen all over that I cannot even sleep comfortably in my own bed anymore. DO NOT MOVE HERE. Lee mas

I’ll admit I was hesitant about The Wel at first because of some of the reviews I had read, but after living here for six months, I’ve been pleasantly surprised and very happy with my experience.

Working with Julie in the leasing office was wonderful—she was communicative, patient, and understanding, even while I was navigating a big life transition. She really helped make the process smooth and less stressful.

Since moving in, I’ve loved my apartment. It has so much natural light, it’s quiet... (I never hear my neighbors), and the amenities are excellent. I also appreciate that it’s just a short walk to downtown Lindenhurst. Over the summer, I even rented one of the amenity rooms for a private party, and the staff was very helpful in making it a great experience.

The maintenance team has been super friendly and responsive whenever I’ve had service requests, which I really appreciate. The only ongoing issue is with the track on my sliding door—apparently a building defect that can’t be fully resolved—but aside from that, everything has been great.

Overall, I’m glad I chose The Wel. It’s been a positive experience, and I’d recommend it to anyone considering living here. Lee mas

I wish I could highlight the amazing things about living here and that this review was a positive one. No matter the amazing amenities, the cool restaurants nearby and the proximity of the train, the wonderful staff; living here has caused me nothing but extreme stress. There are constant malfunctions within the unit we live in. Things break almost every other month at this point - and they are important things that make living comfortable such as the AC, water heater, the dryer, the toilet..... .countless things that have malfunctioned in our time here. In the last apartment I lived in not 1 appliance or anything for that matter broke for my whole duration of being there. This isn't normal. I'm constantly worried about what will go next, how my life will be inconvenienced , and the time I have to take off from work to be around for maintenance. I sometimes wonder if this unit is cursed or something. Maintenance and staff have been nothing but helpful, and do the best they can and we appreciate them a lot but the daily stress it brings to me is not worth living at this apartment and I'd strongly advise not living here. Especially for the cost of living here...it's just not worth it at all. Lee mas

My apartment constantly had water leaks in the ceiling. It got so bad that we had black mold starting to grow through our ceiling. They scraped it off and it grew back a few weeks later. On top of that there were constantly homeless people in the building sleeping in the amenities rooms. The rooftop was never completed. The garage and bottom floor always flooded. Fairfield stopped taking care of this building once they bought it and staff is always very rude.

People are so nice and the residents are very friendly. Very quiet and private with options for being social in designated areas.