22/1/25
Love my Apartment !
I moved into this building in June 2024, renting a 1-bedroom flat, and I couldn’t be happier with my decision. While the building is still undergoing construction, which has resulted in some delays and unfinished features, the staff has been incredibly patient and considerate. One of the highlights of living here has been the Wine Down Wednesdays — a fantastic opportunity to unwind and relax after a busy workday. The sense of community here is really strong, and the staff truly makes you feel... like you’re part of something special.
A standout experience for me has been the exceptional service provided by the concierge team. I recently relocated from Massachusetts to Ohio and had to navigate some local processes like changing my car registration and license. Charles, the concierge, went out of his way to guide me through the process. Despite having a fractured foot, he even drove his scooter to help me swap my car plates. It’s little acts like this that really make you feel valued. Charles, along with Angel — the morning concierge — and the rest of the team, are always there to lend a hand. One memorable moment was when my wife’s parcel was mistakenly delivered to another building. Angel went out in the cold winter and personally tracked it down, getting it to us with a smile.
Additionally, I’ve had excellent experiences with Bob, the maintenance manager, who not only resolves issues quickly but is also a great resource for tips on navigating Ohio. Sheree, the cleaning lady, is always thoughtful and accommodating, and Sonia, the building manager, is approachable and genuinely cares about the residents' well-being. Despite the ongoing construction, it’s clear that the potential for this building is enormous, and I feel safe and comfortable here with my family. The staff’s dedication to making our experience positive, even during a transition period, makes this building feel like home.
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