Pointe at Northern Woods Apartamentos

Great apartments and they don’t make you wait when you request a service and they always take care of their property.

I’ve lived here for a little over 5 years and love it up until Oct of last year when AION bought this place out. Work orders only get done when I see the maintenance guy outside after waiting for weeks and then they half do them, hardly anyone in the office most of the time and the fact that they make up their own rules(jack up mtm fees, raise rent, change move out notices to what they want them to be) is ridiculous to me. No upgrades with Columbus schools and no pool but charging new albany... prices and now I see why people are moving left & right!! I would definitely not come here because the money they want for rent definitely doesn’t fit what you’ll be living in. Lee mas

This complex has been recently bought out by AION mgmt. The old mgmt. group had repairs done in 1-2 days tops, the new group will mark your repairs resolved without even walking into your door! The phone lines are always busy, the voicemail is always full and the office is always closed! Water is backed up all over the basement floor and now there are mice coming into the house. They have mice traps all outside of the building so clearly there is a problem. They will not replace carpets let... along clean them, no amenities (the pool onsite belongs to the complex behind) and very outdated for the amount of rent they want. Let’s not talk about the parking, it sucks! Soooo many cars, no parking spaces. You have to be home by a certain time just to get a spot even then you might have luck getting one. This used to be a nice little community and selection of tenants had requirements. Now anyone can move in, literally! The community all complains and almost the same issues. Definitely a downgrade from before! I’ve lived here more many years before this change. We definitely will be moving once our lease is up. The 1 star I do give is for the size of the apartment, it is decent enough for a family of 6 and under. There are so many other issues I can name but that could take forever. Just keep scrolling is all I can say. You’ve been warned! Lee mas

2 star because they layout isn’t bad. However, I recently moved out of my moms (townhomes) to a two bed room. They did not replace my carpet what so ever. I asked they just stared at me confused. They never did anything other than stem the carpet. Here I am 2months later . My child has had this ring worm on him for while . I never experienced this problem when I lived with my mom in the townhome. If you want to move here I’d recommend the one over $900. My apartment builiding stinks every single... day. I’ve put air fresheners the carpet is old in the hallway . You can see through the bottom door like mice could just come right through with no issues. Lee mas

I lived here for 2.5 years right after i got out of college. I LOVED my townhome. They continue to update everything. I got a new patio/fence, AC, furnace and new windows in the time i lived there. I never heard my neighbors and i only needed Maintenance once or twice and they are out within a day or two. Lots of space and i loved my patio. Also great green space for my dog!

I bought myself out of my lease due to moving out of state for work, but they were super helpful with the process and... very fair! I would still be there if I wasn’t moving to TN! Lee mas