8/5/24
Very Unprofessional
Never in my life have I ever had to chase a leasing office for updates on an application status. My boyfriend and I applied and heard nothing back for about 2 weeks. We both called and left multiple messages but nobody ever followed up. When I finally got a hold of the receptionist, I was told they needed something else so we both took off work to get it to them in a timely fashion. The receptionist wasn't personable AT ALL and whoever was in the back office was very unprofessional. She wasn't... aware that we could see her reflection from where we were standing and when the form that we dropped off was taken to her, she said it didn't have anything to do with her and put the form off to the side. We were then told someone would contact us but still never heard updates from them so I contacted the regional office. Again, no help whatsoever after being told she would handle it! My boyfriend also mentioned on his initial tour that the building smelled awful and how there was trash everywhere so they don't even have maintenance to keep up with cleaning. Some of their staff had the audacity to reach out via email about current openings yet nobody ever got back with us smh! Overall our experience was terrible and I wouldn't recommend staying here!
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