405Paseo Apartamentos

This apartment complex (Paseo Pointe, now called 405 Paseo) has been my least satisfactory rental experience. Firstly , the complex RARELY responds to calls or emails; this was a common thing shared between tenants. While the apartment itself was generally acceptable, there were issues such as overgrown shrubs in the backyard, which were eventually addressed after I reached out multiple times about them.

On move-in day, I wasn't given a key, and the keyless entry system malfunctioned, leaving... me locked out. Also, the laundry facilities were inadequate, with only two washers and two dryers for approximately 20 units; additionally, I was never told the code to access the laundry; another tenant had to tell me about it. Pest control visits were minimal, with only one occurrence and insufficient notice, in the year that I was there.

There is a small water heater (literally half the size of a traditional water heater) under the kitchen counter caused inconvenience during showers and baths with hot water running out QUICKLY. Also, maintenance scheduling was problematic, there was an instance where they entered without advance notice.

There were multiple instances of water shut-off notices being placed on tenant doors, although the complex is responsible for paying the water; and overflowing trash for at least two weeks without pickup.

Overall, lack of communication, environment and maintenance issues were persistent throughout my one-year stay. Lee mas

Nice area, good apartment but the electric bill in the summer months is crazy. Paying around $200 a month. Very friendly staff and will help you out but still very high for the size of the place.