Park at Memorial Apartamentos

I have been living in this apartment complex for 2.5 years now, and I must say, I absolutely love it here. The location is fantastic, with super easy access to the turnpike and stores. The high ceilings and well-designed layouts of the apartments create a spacious and comfortable living environment. One of my favorite things about this complex is the beautiful green areas, which are perfect for taking walks and enjoying nature.

Of course that there are moments when you would like the management... team to be more responsive. For example, there have been times when the sidewalks were not properly salted, making it dangerous to walk outside. Additionally, there are moments when noise from running a kid upstairs can be a bit disruptive, but this is to be expected in an apartment complex. Overall, I would highly recommend this apartment complex to anyone looking for a comfortable, convenient, and beautiful place to call home. Lee mas

This property is staffed by the most UNPROFESSIONAL front office management. I have had a HORRIBLE experience with the staff at Park at Memorial. Attitudes always. I’ve been hung up on multiple times. Last Thursday my bathroom was in 3 inches of water from the toilet flooding and I was told it was NOT considered an emergency and they would be there in a little bit and then got hung up on. Having a career in property management myself, and knowing how to run a property and use customer service... properly, if you are wanting nice and friendly- DO NOT RENT HERE. They trick you with words in the beginning and then tell you to sign paper work contradicting their words. This is the absolute worst experience I’ve had at a property and I work in this industry!!! I could never imagine treating a resident the way myself and my roommate have been treated in the year we have been here. Also, corporate was zero help to me even though I’ve called multiple times and only got a returned call once. Lee mas

Critical: Professionalism, Quality, Responsiveness
I have moved in two months ago. the neighbors who live upstairs constantly make loud noises. it seems that someone keeps on dropping heavy objects on the floor repeatedly. the whole day this procedure goes on. There is a constant running of a kid/child and loud thumping noises. There is not a single minute where i can relax. The wife stays at home with the kid whole day, (i think so), even then she does not control the kid. It seems to me that... a playground is directly above my head. I get constant headaches due to the upstairs neighbor's behavior. I have never lived at such a place where noise is not controlled and neighbors are not considerate of other neighbors. I talked to management. someone by the name of amy told me that it is in between me and the noisy neighbor. She did not do anting about it. The problem is that the noise is 24/7 as if someone is throwing balls and other objects directly above my head. Does not even seem like I am living in a civilized society. very, very, very uncivilized and rude neighbor upstairs and the management has done nothing to control the noise. hopeless people. Other places i lived before were always respectful and considerate of their neighbors. A constant loud noise was not a problem at all. Lee mas

I moved here from Florida and feel lucky to have found this place. It’s close to everything-fitness centers, restaurants, malls, schools and grocery’ stores. Office staff is friendly, and always helpful. Friday evenings gathering has been a great way to meet the neighbors. I’ve had a very few minor repairs since the apartments are so well maintained....but dripping faucet and dryer were fixed same day I reported them. Washer/dryer came w my unit which helped since I sold mine w my condo.... Although we’re across from Martin Nature Trail there is also a quarter mile nature walking trail behind the units.
Carport being included w all units was a huge plus! There’s also a dog play area. I looked everywhere and this is really the best apartments and personnel around in NW OKC for the money. Lee mas

This place is horrible. DO NOT RENT HERE.
1. Maintenance is horrible. Many issues, biggest one being the air conditioner which was broken both summers we lived here. We called maintenance at least 6 times regarding the issue. They came out and “fixed” it, but the problem was never actually fixed. Our apartment was well over 80 degrees most of the summer. Maintenance then had the audacity to tell us that we were an annoyance for “ only calling on weekends about the problem.” (This is generally... when it would stop working). The insulation was terrible in the apartment. We had air set to 72-74 (when working) and heat set at 68-70 degrees, our bills were always between 300-400$ per month because hot and cold air would come in through cracks in doors/windows.
Pool was extremely loud even after posted “quiet hour” times. We had to call noise complaints 3 separate times between 2:00 and 3:00am on a weeknight- and no one ever came out to address the issue.
Multiple times we didn’t have water because of “issues in the complex.”
The “security” gate is almost always broken which means that it is either stuck open 24 hours a days, or it will not open at all which means a trip around the block or waiting until someone leaves so It will open from the inside.
Rent was raised $400 per month because we did not sign another year lease when our lease was up.
They attempted to charge us for “pet damage” to the carpet when the carpet was of when we moved in. Furthermore, we have 1 cat who has never had an issue with accidents anywhere we have lived. Also, staff refuse to do a walkthrough with you when you leave so they can say whatever they want about the condition of the apartment regardless of the shape it’s actually in. This place is a nightmare. I’m not sure what all of these good reviews are all about. I advise to check other sites- it seems like they may have family/friends giving good reviews, considering that many other sites have this place listed as a 2 star (which frankly, is still generous). I could go on and on with issues. Do yourself a favor and DO NIT RENT HERE. Save yourself a headache as well as money. It’s a rip off with terrible customer service and staff to say the least. Lee mas