5/4/25
An okay place with an impressive lack of leadership
Pros: Responsive and wonderful staff and maintenance team. Units are fine, with no major issues. Pet friendly.
Cons: Amenities are limited - old appliances, bad paint jobs in the units, cheap cabinets, etc. Old pipes that freeze frequently in the winter, leaving you without water. Pool is almost always closed.
Finally - and most worryingly - it appears that they have virtually no background checking process. In 12 months, I have seen both a local petty crime/drug ring based in the complex been... broken up by police, and witnessed a full-blown FBI raid in another unit. Ever hear a flash bang at 6 am, then look outside and see men in fatigues armed with automatic rifles? It’s a treat.
Reseña de Apartments.com
Administrador de la propiedad en The Groves respondió a esta revisión
Thank you for sharing your feedback. We truly appreciate the time you've taken to highlight both the strengths and areas for improvement within the community.
We're pleased to hear that you've found our staff and maintenance team responsive and... helpful, and that you’ve had no major issues with your unit. We are committed to maintaining a pet-friendly environment and providing well-kept living spaces. I’d like to speak with you regarding your concerns about our seasonal swimming pool. While there may be occasion to close for chemical treatment during the summer months we strive to keep the pool crystal clear.
Most importantly, we are committed to conducting thorough due diligence to ensure that we continue to provide a pleasant environment for all our residents. All applicants over the age of 18 are screened. We’re happy to share our screening criteria with you for your review.
We value your input and will continue to strive for a better living experience for everyone in the community. If you have any additional concerns or suggestions, please don’t hesitate to reach out to us directly.