Club at Tanasbourne Apartamentos

Maintenance is always on top of things! The team at the Club is always on top of things from the staff in the leasing office to the always clean grounds to the amazing maintenance team.

Always on top of things! The service here is always spectacular. The team goes above and beyond!

The complex and apartment look nice (based on prerecorded video) but the property management team have very deceptive business practices.

I applied and was approved for a 2bd1ba unit that was priced at an extraordinary steal and honestly too good to be true. Prior to applying for the unit, I texted, emailed, and spoke with the leasing agent to check that it was not a computer glitch, which she assured me it wasn’t.

I paid the $50 application fee by credit card, then did ACH for the $300... holding deposit, and set up PGE right away after receiving the approval email. The next day I get notification that my move-in date was changed to a month out, well after I’d have started my new job, which leasing knew. I was then gaslight by the agent and told that on my application I requested the new move-in date, despite the fact I have a copy of the electronically signed application with the initial move-in date.

I know this was on purpose because after I paid the holding deposit, the agent never sent me over a lease. She only mentioned that my move-in date had been changed. They did not want to rent at the price as listed on my application, so they pushed out move-in date.

Now I have to start my entire apartment search over at another apartment complex because I would not trust working with this management team. Since I paid my holding deposit by ACH, I will need to wait up to 14 days for them to mail me a check for my reimbursement.

If they had at least informed me of the glitch prior to having me pay the $300 deposit, it would not have been as much of a headache. I’m very disappointed and would not suggest anyone relocating for work to apply here. Lee mas

Some of these comments were made by the same person, a manager padded reviews with 5-stars to sound appealing. No one cares about the grounds or would write that. There is always something wrong or broken. No one gets a perfect 5 star rating or uses an exclamation point, unless they got free stuff or a discount!

Pros: The location was great because you're really close to Streets of Tanasbourne mall as well as grocery stores and restaurants. Staff was also nice and friendly. Maintenance usually responded in a timely manner.
Cons: parking was a struggle, you're guaranteed to pay for additional covered parking. The apartment walls were also thin even though I was on the upper unit, so I constantly heard traffic and my neighbors talking on the phone outside or in their units everyday, and since the... apartment is close to Kaiser and Providence there were plenty of sirens. Lee mas