19/1/24
Poor Management
We were initially happy our first 2 months here, but now a new property management company, Avenue 5, has taken over. We've been waiting 2 months now on urgent maintenance requests and our current office team has repeatedly lied to us about when we can expect repairs. Initially, the first few times we called, we were informed a maintenance man would come the following day. Fast forward to 2 months later and still no repairs. They are now ignoring our emails and every time we do get a hold of... them, they can only unprofessionally blame our previous management team for their own disorganization. We've had to detail the repairs we need done 3 times now to this new team (after we had been assured they had been put into the system) because they can't seem to keep track of what needs to be done. We didn't have any issues with our prior office staff since they promptly addressed work orders. Now we are spending extra money on heating due to cold air getting in through our broken balcony door. We no longer feel comfortable in our apartment. We are extremely disappointed that we've been mislead multiple times by this new staff and would not recommend Harbor Sky to anyone looking to lease. Not worth the money we're paying to have such incompetent management that claims to care but does nothing except try to shift the blame over onto the people they took over for. They've had 2 months now to get their act together, but we haven't seen an improvement.
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