28/11/22
Larken ownership is very unprofessional
There have been at least four apartment managers since Larken took over. This used to be a wonderful place to live before Larken bought this complex. The maintenance man, Mike is outstanding. He was here before Larken arrived. The new apartment managers they have had don't seem very professional. They don't care about complaints from tenants. I have heard many of my neighbors have the very same complaint. The old owners would only raise the rent in $15 increments. We just got large rent... increase and things have only gotten worse since Larken took over. They began charging utility fees also.
They seem to spend money on superfluous things like putting candy in the lobby. I notice the smell of marijuana all over the building and even outside. Delivery packages are stolen. There is loud music late at night too. I even talked to a man that lives next to the apartments and he said the music was so loud it kept him from sleeping.
The place has become cold and impersonal.
Management is very unprofessional.
Reseña de Apartments.com
15 personas encontraron esto útil
Administrador de la propiedad en The Reserve at Wyomissing respondió a esta revisión
Thank you for your review. We’re very sorry to hear you are unhappy with the management of the property. We ask for your patience, while we work towards improving the community. We work hard on maintaining our reputation and providing renters with... the very best living experience we can. We are currently in the process of renovating the community and believe you will be happy with the scheduled upgrades once completed. Please feel free to contact the Leasing Office with any further suggestions on how we can improve. Thank you again for taking the time to provide us with your feedback.
