11/9/18
Looks good on the surface...don't be fooled
The updated places look super nice but this place has a rampant cockroach problem that they aren't willing to fix properly. It has taken months to even get them to treat it. DISGUSTING. Don't be fooled by the fancy finishes, this place is dirty and poorly built. Even the newly renovated places are structurally awful, for example every time my neighbors shower, it smells like a bathroom in my bedroom.Very unpleasant. Also dank and dirty laundry room the washing machines are old and at times do... not work. Management is extremely hard to get a hold of because their corporate office is not in the area. Also you are only allowed to pay rent by cashiers check, which is ridiculous. Oh, and after you sign the lease they will tell you that you have to get your own PO box. I would never renew my lease here.
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Administrador de la propiedad en The Gardens at Willow Grove respondió a esta revisión
We are really sorry you are frustrated with some of the conditions in the building. The property is under new management and have already implemented many changes for the better. Please be sure to reach out to the management office at 215-709-0707
